Operational Manager

Operational Manager

Location: South East
Rate: Negotiable
Contract: 6 - Months Ongoing

Spencer Clarke Group are supporting a local authority to appoint an Operational Manager for there home improvement agency.

This is a hands-on operational management role, leading the technical delivery of home repairs, improvements and adaptations so disabled and vulnerable residents can live safely and independently at home. You will supervise a small surveying team, oversee contractor performance, act as the technical lead across specifications, compliance, procurement and quality assurance.

Responsibilities include
* Supervise and support a small team of Surveyors, keeping workloads balanced and cases moving through to completion
* Quality check schedules of work and technical outputs to ensure consistency, compliance and good practice
* Provide technical advice to colleagues, partners and customers, helping resolve issues and agree practical solutions
* Lead on contractor management including monitoring performance, reviewing KPIs, addressing quality concerns and producing reports
* Draft and review technical specifications, support tender evaluations, and ensure procurement processes are followed correctly
* Undertake property visits when required to assess defects, design solutions and plan repairs, adaptations and building alterations
* Ensure works comply with building regulations and wider safety requirements, including CDM responsibilities where needed
* Work closely with caseworkers, OTs and grants colleagues to ensure works are appropriate, delivered on time and kept within DFG budgets
* Support the Service Manager on technical matters and deputise when required, including responding to complaints and service improvements

About you
* Proven experience managing and supervising staff in a technical property, surveying or construction environment
* Strong background delivering repairs, improvements and adaptations, with the ability to manage projects end to end
* Relevant technical qualification (HND Building, CIOB, RICS or equivalent) and a solid understanding of building and planning regulations
* Good knowledge of health and safety, with CDM and asbestos awareness training
* Comfortable producing measured drawings and schedules of work, ideally using AutoCAD
* Strong report writing and performance analysis skills, with the ability to present updates to stakeholders
* Ability to travel between sites, including rural locations

How to Apply
Send your CV or get in touch with Joe O'Halloran at Spencer Clarke Group on (phone number removed) or
Only candidates based in UK and eligible to work in UK are allowed