Operational Service Trainer (Crew Manager) HIWFRS623304

Job Details:

Salary Range: £43,104 per annum, plus 10% Training Allowance
Work Location: HIWFRS HQ, Eastleigh
Hours per week: 42
Contract Type: Permanent
Closing Date: 23 February 2026

Are you a dedicated and skilled trainer looking to make a difference in the fire service?

We are seeking a motivated and experienced Competent Crew Manager - Operational Service Trainer to join our team. In this role, you will play a crucial part in delivering high-quality training programs that enhance the skills and knowledge of our firefighters.

Key Responsibilities:

• Effective Time Management: Optimise your time to ensure efficient delivery of L&D courses and support activities, aligning with the L&D Business Plan and delivery models.


• Resource Optimisation: Utilise equipment and resources efficiently to maximise training effectiveness.


• Collaborative Partnerships: Work closely with internal and external departments to support income generation through training initiatives, such as Service Exercises, Prevention teams, LRF, 3SFire, and other agency training.


• Flexibility and Adaptability: Be prepared to take on additional responsibilities and work across different departments as needed to support the overall goals of the organisation.

Essential Qualifications and Skills: 

• Relevant training and assessment qualifications.


• Strong communication and presentation skills.


• Ability to work effectively under pressure and meet deadlines.


• Strong organisational and time management skills.


• A passion for training and development.

Desired Qualifications and Skills:

• Experience in delivering training within the fire service.


• Knowledge of current fire service regulations and standards.


• A commitment to safety and excellence.

If you are a dedicated and enthusiastic individual with a strong commitment to training and development, we encourage you to apply. Please submit your CV and a covering letter outlining your suitability for the role.

Additional Information:

Operational Service Trainer (Crew Manager) Job Description and Person Specification

HIWFRS Values:

• Reaching Further - Inspiring and challenging ourselves and others.


• Showing Respect - Fairness, honesty and integrity in everything we say and do.


• Supporting Others - Listening and acting with compassion and empathy.


• Everyone Playing Their Part - Recognising the contribution we all make.

Vetting Requirements:

This role is subject to a Standard Criminal Records Check.

Contact Details for an Informal Discussion:

Robert Barrow, SM Change and Improvement on [email protected]