Operational Technology (OT) Technician

Operational Technology (OT) Technician in Exeter (EX2), EX2 7HY | South West Water Search Search Operational Technology (OT) Technician South West Water View Profile Exeter (EX2), EX2 7HY Permanent Published: 5 days ago £33,800 - £41,100 Operational Technology (OT) Technician South West Water Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Operational Technology (OT) Technician - Join South West Water's Digital & IT Team ?? Exeter ?? Full time ?? Reporting to: Lead OT Technician Help keep essential services running for communities across the South West. We're looking for an enthusiastic Operational Technology (OT) Technician to join our Operational Technology team. If you enjoy problem-solving, working with smart technology, and making a real difference, this could be the perfect role for you. What's the role all about? Our Operational Technology team plays a crucial part in making sure clean water is supplied and wastewater is safely managed across the region. As an Operational Technology ( OT) Technician , you'll help maintain and improve our SCADA Telemetry System , which keeps thousands of assets running reliably 24/7. You'll support engineers and partners remotely, help configure and commission new equipment, and make sure our systems are accurate, safe, and secure. You don't need to know everything on day one - if you're curious, technically minded and eager to learn, we'll give you the support and training to grow. This is a role where what you do genuinely matters. What you'll be doing Supporting Operations Helping colleagues across Water and Wastewater Services with telemetry and SCADA questions Joining an OT standby rota to keep essential services running (with full training and support) Learning how our treatment works, pumping stations, and instrumentation operate Always working safely in office, test, and operational environments Configuring & Improving Our Systems Setting up new telemetry points and alarms to give the business the data it needs Remotely commissioning new system connections and updates Creating SCADA mimics and visual layouts Getting involved in testing new hardware and software Helping design smarter, more efficient alarm logic Assuring Quality & Security Following ITIL change management processes Troubleshooting system issues and helping resolve them Managing user accounts and supporting audit requirements Extracting data, including writing SQL queries (training provided) Using secure-by-design principles to keep our systems protected What we're looking for You don't need to tick every box - if you're keen, capable and motivated, we'd love to hear from you. You'll need: Experience in operational or industrial technology (in any medium/large organisation) Good general IT skills, including Microsoft Office Strong attention to detail and an analytical mindset A positive, flexible approach with a willingness to learn Good organisation skills and the ability to prioritise your workload A customer-focused attitude - you like solving problems for others A commitment to safety and good information security practice You will have: Experience in water or wastewater operations (desirable) Knowledge of SCADA or telemetry systems Familiarity with Access, SQL Server or database languages An understanding of ITIL or COBIT An interest in how drinking water and wastewater processes work (desirable) A full UK driving licence Ability to obtain Government Security Clearance Qualifications 5 GCSEs including Maths and English (Grade C/4+) A Level, BTEC Level 3, or equivalent in a relevant technical discipline At South West Water; we believe in rewarding our people for their hard work and dedication. As an OT Technician you'll enjoy: Competitive Salary - Based on experience and skills Annual Bonus Scheme - Rewarding your performance Pension Scheme - Helping you plan for your future Healthcare Benefits - Access to private healthcare and employee assistance programs Professional Development - Support for career growth with training opportunities Employee Discounts - On various products and services Generous Annual Leave - Take time to recharge with our holiday entitlement Closing Date: Tuesday 14th April 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. In Short Industry Energy, Environmental & Agriculture Founded 1989 Location Exeter Company size 1000 - 4999 What we do At South West Water, we’re responsible for
providing reliable, efficient and high-quality drinking water and wastewater
services to the beautiful South West area in a sustainable way. For us, success
is in the smiles of over 1.7 million customers. And it’s all down to our
people. Working here means immersing yourself in the knowledge and fresh
thinking that flows into every corner of our business. Our scale, scope and
ambition gives everyone the chance to make their own career path, in a way that
builds a better future for the South West. And you can count on our support to
get there. Ready to dive into a career where you can make a difference? #JustAddWater South West Water is part of the Pennon group – a FTSE 250 listed company
and one of the leading businesses in the UK water sector. The Pennon Group provides clean water and wastewater services across the
Great South West, serving a population of c.3.5 million across nine counties
and c.380,000 business customers across the UK. Our mission, purpose and values Our mission is to support the lives of people and the places they love
for generations to come by bringing water to life. And our purpose isn’t just
what we believe in, it’s what we do every day. Continuing to ensure we’re doing
the right thing for our customers and stakeholders, delivering fresh clean
drinking water, protecting the environment and continuing to innovate will help
us look after the South West now and into the future. We know that it’s not only what we do, but how we do it that’s really
important for our customers, colleagues, communities and the environment.
That’s why we’re focused on living our values, every day. Our commitment to Net Zero We have ambitious plans to transform how we produce and use energy. Our
mission? To bust our operational carbon emissions and hit Net Zero by 2030. For
us, that means cutting up to 100,000 tonnes in carbon emissions. From increasing our energy efficiency programme to decarbonising our
fleet, purchasing 100% renewable electricity to planting 250,000 trees by 2025,
we’re focused on how we create and use energy in the most efficient way – and
how we can innovatively use our local environment to reverse carbon emissions
for decades to come. Supporting our community Amazing things happen when you #JustAddWater. As well as providing safe
and clean water to 1.7 million customers, we’ve made it our mission to support
the lives of people and the places they love for future generations. From
championing innovative partnerships with wildlife charities to reducing
pollution, we take our guardianship of the natural world very seriously. Through our community initiatives we support local projects that matter
most to our customers. Our community funds support the wellbeing of people,
improve and protect our local environment, and champion new and innovative
water-saving projects across the South West. We also support the communities we
serve with our Give an Hour employee volunteering scheme. Equality, Diversity and Inclusion We know that building a diverse,
progressive workforce is key to our future success. So we’re constantly looking
at new ways to integrate ED&I into everything we do. Our employee networks
help influence the direction of our business – and they’ve got big ambitions.
Becoming more open, inclusive and diverse is critical to our growth. After all,
bringing out the best in each other means we can make a bigger, more
sustainable impact on the South West. We’re proud to be a Disability Confident employer and
are taking action to improve how we recruit, retain, and develop disabled
people. As a member of the 30% Club, we’re committed to increasing gender
diversity in our boardrooms and across our business. We’re also helping
transform the horizons and prospects of young black people by supporting the
10,000 Black Interns initiative. Similar Operational Technology (Ot) Technician Jobs Popular with Other Job Seekers Network Maintenance technician South West Water Exeter (EX2), EX2 7HY £28,030 1 week ago Blinds and Curtains Installer Hillarys Blinds Thorn, Newton Abbot (TQ13), TQ13 8BY £50,000+ earnings p/a 6 days ago Fire Alarm Engineer Smart Search Technical Ltd Exeter (EX1) From £38,000 to £45,000 per annum Overtime + Door to Door + Performanc 2 weeks ago Network Maintenance Technician South West Water Paignton (TQ4), TQ4 7AZ £28,030 4 days ago After Sales Advisor Swipe Right Recruitment Exeter, Devon £30,000 per annum with Bonus Scheme 6 days ago Catchment Operator South West Water Newton Abbot (TQ12) 3 days ago Test Technician / Solderer TQR Truro, Cornwall 5 days ago Labourers Chudleigh Interaction Construction Chudleigh, Newton Abbot (TQ13) £16 per hour 3 weeks ago Producrtion operative Meridian Business Support Cowley Moor, Tiverton (EX16), EX16 £12.71 per hour 4 days ago Leakage Technician South West Water Exeter (EX2), EX2 7HY £28,030 - £35,341 1 week ago Consulting jobs Consulting jobs in Exeter Technical jobs Technical jobs in Exeter Jobs in Exeter Totaljobs About us Work for us Media centre Partners Jobseeker Jobs Jobseeker login Salary Planner Jobseeker help centre Career advice Recruiter Courses Advertise a job Recruiter login Contact us – recruiters Recruiter advice Recruit internationally Let's connect Apps Privacy policy Terms and conditions Cookies Compliance Accessibility The Stepstone Group UK Ltd © 2026