Operations Administration Assistant

3 Months Contract with a Local Authority

Umbrella - £17.95 per hour - Umbrella

Job Purpose

As an Operations Administration Assistant, you will provide administrative support across the Operations Service, acting as a key point of contact for stakeholders. You will provide information, advice and assistance while maintaining a professional and courteous service.

Key Duties/Accountabilities

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  Collate, analyse and present data to Management in an appropriate format.
  
  
  

  
  


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  Respond to customer enquiries promptly, efficiently and courteously, ensuring queries are dealt with within appropriate timescales.
  
  
  

  
  


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  Carry out general administrative duties, including telephone calls, emails, minute taking, typing and filing.
  
  
  

  
  


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  Provide administrative support to teams within Operations, sharing information and advice verbally or in writing.
  
  
  

  
  


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  Develop and maintain departmental information systems, including databases and spreadsheets, ensuring information is accurate, up to date and accessible.
  
  
  

  
  


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  Prepare relevant paperwork and reports when required, maintaining accuracy and meeting deadlines.
  
  
  

  
  


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  Provide support with other duties as requested by the Line Manager.
  
  
  

  
  

Essential Experience Required

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  Excellent organisational and administrative skills.
  
  
  

  
  


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  Previous experience working in a busy office environment.
  
  
  

  
  


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  Ability to multitask and manage different tasks simultaneously.
  
  
  

  
  


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  Experience using Microsoft Office applications and CRM systems.
  
  
  

  
  


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  Local Government experience (desirable).
  
  
  

  
  


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  Excellent verbal and written communication skills.
  
  
  

  
  


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  Strong IT and Microsoft Office skills.
  
  
  

  
  


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  Ability to work effectively as part of a team.
  
  
  

  
  


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  Proactive approach, taking responsibility for daily tasks, workload and priorities.
  
  
  

  
  


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  Flexible approach to work and changing requirements.
  
  
  

  
  


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  Ability to prioritise a busy workload and meet tight deadlines.
  
  
  

  
  


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  Ability to work effectively in a fast-paced environment.
  
  
  

  
  

Additional Information to Note

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  Working Hours: 37 hours per week.
  
  
  

  
  


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  Employment Type: Full-Time, Temporary.
  
  
  

  
  


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  Location: Braintree, Essex.
  
  
  

  
  


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  Working Arrangement: On-site only.
  
  
  

  
  


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  Payment Schedule: We work on a bi-weekly payment schedule.
  
  
  

  
  


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  Application Deadline: Friday 6th November 2026.
  
  
  

  
  


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  Apply ASAP.