Operations Administrator

Job Title: Operations Administrator
Location: Glasgow
Salary: £27,000 - £30,000 (DOE)
Hours: 37.5 hours per week (Fully Office Based)
Contract: Permanent

Benefits;

• Competitive salary
• Opportunities for career progression within a growing company
• Pension Scheme
• 31 days holiday
• Free Parking

My client is a trusted leader in environmental services with over 30 years of experience. They offer environmentally responsible solutions to a diverse range of clients, including local authorities, schools, and private estates.

Job Summary: As an Operations Administrator you will be responsible for performing a variety of administrative tasks to ensure the efficient operation of our branch. This pivotal role involves supporting the day-to-day operations of our director, ensuring efficient service delivery, and maintaining strong client relationships.

Key Responsibilities

• Client Account Management: Oversee client accounts, ensuring services are delivered on time and to the highest standards.
• Scheduling & Coordination: Organise and manage service schedules, liaising with field operatives and clients to optimise routes and timings.
• Documentation & Reporting: Maintain accurate records of services provided, including before-and-after photos, and generate regular reports for clients.
• Communication: Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
• Compliance & Quality Assurance: Ensure all services comply with industry regulations and company standards.
• Administrative Support: Assist with invoicing, procurement, and other administrative tasks as required.

Skills & Experience

• Experience: Minimum of 2 years in an administrative or operations role.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Communication: Excellent written and verbal communication skills.
• Organisation: Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Problem-Solving: Ability to identify issues and implement effective solutions.
• Attention to Detail: Meticulous attention to detail, ensuring accuracy in all aspects of the role.

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?? Contact: Calum Roberts
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