Operations Administrator

We’re looking for an experienced Operations Administrator to join a friendly, supportive team within a company that truly prides itself on its family-like work culture. As a leader in their industry, they offer a welcoming environment where your administrative expertise will play a key role.

Key responsibilities for a Operations Administrator:

• Monitoring a shared inbox and taking ownership for enquiries relating to your customers.
• Processing orders for bulk, independent and dropship customers.
• Processing orders using the inhouse system.
• Using in house system to arrange bookings and processing delivery notes to the warehouse.
• Dealing with inbound calls and emails from retail and end consumer enquiries.
• Liaising with the Shipping team and advising customers of amendments to delivery dates.

Key Skills for a Operations Administrator:

• Strong administrative experience.
• Excellent attention to detail.
• Effective written and verbal communication skills and able to communicate in a clear, well structured, concise manner.
• Confident and professional telephone manner.
• Ability to learn multiple customer IT systems.

Key benefits for a Operations Administrator:

• 22 Days holiday plus bank holiday, increases with service
• Pension
• Onsite Parking
• Discount on products
• Company lunches
• Company events (Summer & Christmas)

If you're looking for an exciting opportunity to further your career in administration, we’d love to hear from you. Apply today!