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Operations Administrator

Job Description - Operations Administrator

Operations Administrator
  • Annual Salary: £25,000 - £28,000
  • Location: Norwich, NR6
  • Job Type: Full-time

Join our clients dynamic team in Norwich as an Operations Administrator. This role involves some travel across the UK and offers a fantastic opportunity to contribute to the operations of one of the UK's leading family-run business.

Day-to-day of the role:
  • Manage and order signage ensuring compliance with brand guidelines and BPA standards.
  • Oversee the ordering of new machines, spare parts, and tariff software, maintaining accurate logs of machine locations and statuses.
  • Coordinate site works and maintenance, liaising with contractors and ensuring all operational staff are informed of scheduled works.
  • Manage supplier relationships, ensuring all suppliers meet company standards and maintain updated and accurate supplier lists.
  • Handle engineer call-outs and servicing, ensuring all machine faults are logged and addressed promptly.
  • Manage car park price changes and openings, ensuring all relevant staff are informed and all necessary preparations are made.
  • Design and produce customer notices and machine inserts as required.
Required Skills & Qualifications:
  • Excellent customer service and administration skills.
  • Strong attention to detail and time management skills.
  • Proactive and resilient nature.
  • Effective communication skills, both written and verbal.
  • Proficiency in Microsoft 365 software packages.
  • Previous experience in an operations administration role is advantageous but not essential as full training will be provided.
  • Full clean driving licence.
Benefits:
  • 33 days of annual holiday leave per year (inclusive of public bank holidays).
  • Additional day off for your birthday each year.
  • Top Tier Package with Perkbox, our Reward and Recognition Platform.
  • Life assurance cover scheme with Canada Life (£25,000 payable benefit).
  • Fantastic Wellbeing and Employee Assistance Programme provided by Canada Life.
  • Group Pension scheme.
  • Free parking across the UK.
  • Continuous development environment.
  • Great Places to Work Certified (2025).
Interested?

Please APPLY ONLINE with you up to date CV

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