Operations Administrator

Location: Hybrid - Redhill, Surrey (2 days/week in-office)
Hours: Full Time, 37.5 hours/week
Salary: £25,000 - £27,000 (DOE)
Start Date: ASAP

Ready to power up your career in the energy sector?
Our client is looking to expand their dynamic Business Operations Team, where you’ll play a key role in delivering essential back-office services to support clients. This is a great opportunity to work in a fast-paced, detail-oriented environment, helping ensure operational accuracy, compliance, and high-quality service across a range of business processes.

• Manage communications with energy suppliers and metering organisations

• Execute monthly billing for electricity/gas suppliers

• Monitor and maintain industry data to meet compliance standards

• Produce and analyse performance and regulatory reports

• Perform pre-invoice validation, handle tariff mismatches, and resolve billing issues

• Participate in operational system testing and process improvement initiatives

Ideally experience in a process-driven or analytical role (ideally in gas/electricity)
Strong Excel and data-handling skills
Detail-focused and methodical, with excellent time management
Confident communicator with a customer-first mindset (B2B clients only)
Comfortable working across systems, teams, and deadlines

Private healthcare (includes optical, dental, mental health, and cancer cover)
25-28 days holiday + bank holidays
Monthly team social budget
EV & Ride to Work schemes
Free on-site parking or parking reimbursement
Extra leave for weddings/civil partnerships
Payroll Giving - we match your charitable donations!
Snacks, fruit, and drinks in the office

Location Note: Full office working may be required during induction/training. Post-training hybrid pattern typically Tuesday and Wednesday or Thursday in Redhill office.