Operations Administrator

Operations Administrator

• Location: Kendal
• Hours: 30 hours per week over 4 days Monday–Friday on a rota basis. (There is a possibility of this increasing to full time for the right candidate)
• Pay: £13.50 per hour
• Start Date: February/March
• Contract Type: Permanent

About Us:

Housekeeping Club is a well-established and growing local cleaning company providing high-quality cleaning services across the North West. We pride ourselves on our supportive team culture, strong work ethic, and excellent client relationships.

The Role:

We are seeking an organised, proactive Operations Administrator to support the smooth day-to-day running of our operations across multiple sites. This role is ideal for someone who enjoys working with people in a fast-paced environment and has strong administrative and organisational skills. The ideal candidate will be someone who genuinely cares about their work, goes the extra mile, and strives to be the best at what they do.

Key Responsibilities

• Creating and maintaining staff rotas
• Managing and checking timesheets for accuracy
• Updating cleaning schedules
• Recruitment and onboarding of new staff members
• Onboarding new clients
• Supporting disciplinary investigations when required.
• Supporting the team by arranging last-minute cover and communicating promptly with team members when needed.
• Ordering supplies and managing stock levels.
• Preparing for staff meetings and taking accurate meeting notes
• Acting as a key point of contact for clients and team members
• Liaising with management to ensure efficient operations
• General administrative and ad hoc duties as required

Skills & Experience Required

• Previous office-based administrative or receptionist experience (experience within cleaning, hospitality, or service industries preferred)
• Confident using Google Workspace and CRM systems
• Excellent organisational skills with strong attention to detail
• Ability to work independently and use initiative
• Strong communication and interpersonal skills
• Immaculate attention to detail and ability to work independently and use your initiative.

Essential Requirements

• Strong work ethic, reliability and flexibility.
• Enhanced DBS certificate or willingness to apply through us
• Full, clean UK driving licence with own vehicle

Benefits

• Friendly, supportive team environment
• Above industry average pay
• Set working hours
• 28 days holiday (pro rata)
• Company pension scheme
• Sick pay
• Free on-site parking
• £100 employee referral bonus
• Company bonus scheme
• Work anniversary celebrations
• Career progression opportunities as the company grows
• Supportive management that delivers on promises

Job Type: Permanent

Benefits:

• Company events
• Company pension
• On-site parking
• Referral programme
• Sick pay

Work Location: In person