Operations Administrator

Operations Administrator- 12 month fixed term contract
Wellingborough (hybrid)

You want a role that keeps you busy, uses your attention to detail and puts you at the heart of how a business operates. As Operations Administrator you will play a key part in supporting brokers and customers throughout the life of their finance agreements.

This is a 12-month fixed term contract, ideally starting in early June.

Why join Arkle Finance?

You will be fully trained and supported from day one. The work is varied, fast‑paced and practical, with plenty of day‑to‑day interaction with brokers, customers and colleagues. You will be part of a collaborative, down‑to‑earth team where questions are encouraged and help is always close by.

Benefits include 25 days’ annual leave plus bank holidays, private medical insurance, pension, onsite subsidised restaurant, and free onsite parking with EV charging points.

The practical bits

The role is full time, Monday to Friday, 9am to 5pm. During probation you will be onsite five days a week to embed training. After probation, you can work from home up to two days a week.

What your day will look like

• Handling telephone enquiries from customers and brokers in a professional and timely way
• Completing end‑to‑end administration, including proposal loading, Direct Debits, changes of details and payment preparation
• Maintaining accurate and up‑to‑date records and documentation
• Completing searches and supplier validations for new agreements
• Using Salesforce to communicate with introducers and clients, responding to queries within agreed service levels

What we are looking for

• Experience in a customer service or office‑based environment
• Strong administration skills and confidence using IT systems
• Clear communication skills with a confident telephone manner
• A numerate and accurate approach, with real attention to detail
• The ability to manage a busy workload and stay organised

It would be nice if you have

• Experience using Salesforce or a similar CRM system

Who we are

Arkle Finance is an ambitious asset finance lender supporting around 5,000 individual and corporate clients. We are known for delivering a reliable, friendly and straightforward service to our introducers and end customers. Backed by the Weatherbys Banking Group, we have modernised our infrastructure and are focused on sustainable growth.

Our commitment to inclusion

At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities.

As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.