Operations Analyst

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

Operations Analyst 

Leeds / Hybrid – 3 days per week from our Leeds (LS15) office

We’re looking for an Operations Analyst to drive data-led decision making across our Operations function. In this role, you’ll analyse complex datasets, build tools and reporting dashboards, and collaborate with cross-functional teams to improve operational performance, customer experience, and overall efficiency. You’ll also support key Operational projects across EMEA and occasionally assist with order processing during peak periods to ensure a seamless service for our customers.

• Lead the analysis of operational data to surface insights that drive sales, cost savings, and efficiency.


• Partner with Order Management to deliver data-driven actions that enhance performance and customer service levels.


• Track and analyse Operational KPIs, identifying root causes for issues and supporting corrective action.


• Build and maintain a consistent reporting cadence to ensure alignment across teams.


• Lead data tool training sessions to uplift analytical capabilities within the team.


• Support Operational projects and initiatives across EMEA, ensuring data is at the centre of key decisions.


• Develop tools, data models, and reports to automate processes and reduce manual workload.


• Collaborate with Reporting, Global Operations, MDM and IT teams to drive best practice and improve data quality.


• Evolve Power BI dashboards to support a self-service reporting model.


• Support management with reporting for the Revenue Recognition process.


• Assist with data governance, maintaining clean, controlled, and reliable data.


• Provide order processing support during peak periods (e.g., raising orders, booking shipments, orderbook reconciliation).


• Work closely with Operations, Sales, and 3PL partners to ensure OTIF and customer satisfaction targets are met.

What We’re Looking For

• Strong experience in data analysis and reporting.


• Advanced Microsoft Excel skills.


• Familiarity with Power BI or similar data visualisation tools.


• Experience within Operations or Supply Chain functions.


• Excellent analytical, problem-solving and attention-to-detail capabilities.


• Strong communication and stakeholder management skills.


• Ability to work independently and manage multiple priorities.


• Proficiency across the full Microsoft Office suite.


• AI/Automation experience (preferred).


• Oracle ERP experience (preferred).

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