Operations Analyst

We are working with a leading organisation within the Lloyd’s market to hire an Operations Analyst into a high-visibility team supporting operational delivery, governance and operating model development.

This is a broad role offering exposure across operations, change and stakeholder engagement - working closely with senior leadership to support how the business is structured and operates.

You will support the Head of Operations and wider team in maintaining and improving operating models, coordinating governance activity and delivering operational and strategic initiatives.

This is an excellent opportunity for someone looking to develop within a Lloyd’s environment, gaining exposure to process improvement, stakeholder engagement and business change.

Key Responsibilities

• Support the development and maintenance of operating model documentation across clients and internal teams
• Assist in the design and implementation of target operating models in line with established frameworks
• Provide operational support across London Market activities, ensuring processes and controls are effective and well-documented
• Coordinate governance forums, including preparation of materials, agenda setting, minute taking, and action tracking
• Support data collection, reporting, and board-level updates
• Assist with the delivery of ad-hoc strategic and operational projects

• Experience within the Lloyd’s of London market or a similar London Market environment is a must
• Strong organisational skills with high attention to detail
• Ability to analyse and present data clearly
• Confident working with stakeholders across different teams
• Good working knowledge of MS Office, particularly Excel and PowerPoint
• A collaborative and adaptable approach

Initial 6-month contract with the expecation to be extended, or to be made permanent.