Operations and Compliance Manager

Job Title: Operations and Compliance Manager

Location: Bishop's Stortford, CM23 1JH

Salary: £35,000 to £40,000 per year

Job type: Full Time, Permanent. Monday-Friday. 08:00 - 17:00 (1 hour lunch break)

Job Summary:

The Operations and Compliance Manager is responsible for overseeing the day-to-day operational functions while ensuring compliance with health, safety, and environmental regulations. This dual-role position requires a proactive leader who can manage a small team, drive operational efficiency and promote a safety-first culture across all levels of the organisation.

Key Area's of Responsibility:

Operational Management;

• Provide day-to-day operational management to the Ops Support Team, ensuring all tasks are completed promptly and to a high standard, including covering of tasks during periods of absence or leave.
• Liaise with management teams across our sites, Yard, and Office as required, offering support and coordination where needed.
• Creation, maintenance and implementation of Ops Support processes.

HR & Team Development;

• Coordinate performance reviews and support the training and development of the Ops Support team.
• Manage general office HR tasks, overseeing the coordination of training, management of holiday and absence records, onboarding new starters, and maintaining essential documentation (e.g. driving licence checks, right to work verification).

Process & Compliance;

• Carry out internal audits and spot checks to assess the effectiveness of existing procedures and controls, ensuring consistency and documenting key processes.
• Support the business in maintaining accreditations, certifications, and memberships, including preparation for and participation in both internal and external audits.
• Assist with compliance investigations, identifying root causes and implementing preventative measures, and supporting customer queries and requests relating to processes.

SHEQ & Risk Management;

• Provide support to the SHEQ team including contributing to the development and review of risk assessments, procedures, and training materials.
• Assist with the investigation, management, and resolution of insurance claims on behalf of the business.

What we're looking for:

• Minimum of 2 years actively working in a leadership style role
• Minimum of 2 years' experience in a role with operational and/or health and safety responsibilities
• Experience within the construction industry
• Familiarity with ISO Standards: 9001, 45001, 14001

If you do not meet all the above requirements don't let that hold you back. We care more about finding someone who's the right fit and eager to grow with us.

Who we are:

Connect Scaffolding Ltd is an award-winning scaffolding contractor, based on the outskirts of Hertfordshire and serving London & the Southeast. Starting as a highly successful family run business over 30 years ago, the company became employee owned at the beginning of 2023 and has continued to grow and thrive since.

Details of Package:

• Pension contributions after 3 months service.
• 30 days annual leave per annum, including bank holidays.

Personal Investment:

• Career progression; training and development opportunities with a focus on promoting from within the business.
• Annual Performance review, with a focus on personal and professional development.

Benefits:

• Bonus opportunities, based on performance and the business achieving targets.
• Annual team events.
• Gym membership after 1 month service.
• Accident & life cover after 3 months service.
• Access to electric car salary sacrifice scheme, after 2 years' service.
• Option to join the company's private healthcare scheme after 2 years' service.

Please click APPLY to send your CV for this role.

Candidates with the experience or relevant job titles of; Head of Operations, Operations Coordinator, Operational Manager, General Manager, Office Manager, Operations Manager, Quality Manager, Quality Assurance Manager, Quality Control Manager, Compliance Manager, Compliance Lead, Compliance Supervisor may also be considered for this role.