Operations & Resource Coordinator

We are SMRS, a global brand, culture and communications business that believes opportunity should be open to all. We open doors for people, ideas and organisations ready to change for the better. And, as a B Corp, we’re a company that values diversity, champions inclusion and supports the world we’re helping to shape.

We make the biggest impact when the right people are connected to the right projects at the right time. This is why we're looking for an Operations & Resource Coordinator to help keep our business and our projects running smoothly.

What you’ll be doing

You'll play a central role in coordinating resources, supporting project administration and maintaining the operational processes that help our teams do their jobs brilliantly. This will see you:

• reviewing project and resource requests through Monday.com
• ensuring project briefs, budgets and job numbers are in place before work begins
• coordinating associate onboarding, bookings and purchase orders
• producing resource, project and operational reports
• monitoring project data, budgets and billing status
• supporting tender administration and submissions
• maintaining operational records, dashboards and documentation
• identifying opportunities to improve efficiency, consistency and ways of working.

About you

Organised, detail-oriented and comfortable managing multiple priorities without dropping any balls, you’ll thrive here. You’ll come to the role with:

• strong administrative and organisational skills
• experience using project management, workflow or resource planning systems – ideally Monday.com
• strong communication and stakeholder management skills
• confidence working with data, reporting and dashboards
• intermediate to advanced Excel skills
• a proactive approach to problem-solving and continuous improvement.

What you’ll get 

If you’re ready to secure your future in a positive, supportive environment, you’ll also enjoy fantastic benefits that include: 

●      30 days’ annual leave (plus bank holidays)

●      Hybrid working (two days each week in our Manchester, UK office is required)

●      Life insurance

●      Enhanced maternity/paternity policies

●      Healthcare apps

●      Training budget and internal coaching

●      Paid volunteering days.

●      Salary of £26,228

Open to all 

We believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. And we welcome people from all backgrounds, ethnicities, cultures, and experiences. So, if you’re as passionate as we are about making a difference through marketing, join us and open the door to meaningful change.