Operations Assistant

JOB TYPE: Permanent, full time

HOURS: 08:00am - 17:00pm

LOCATION: Erith

CULTURE: Busy, supportive, friendly team culture, collaborative, welcoming, friendly, social, fun!

BENEFITS: Holiday allowance 20 days plus bank holidays, fun and social team, development and training. Free Parking.

Provide a full administrative support to Operation team displaying high levels of communication, ensuring that all correspondence is relayed to them daily, working with the Operations Manager and Contracts Manager. Supporting them in their daily running of the business. Dealing with daily breakdowns and customer site issues. Allocating out our Engineers to attend site and fix issues. Arranging with the yard team to arrange materials and lorries to attend site.

Customer service must be a priority. Dealing with stressful situations and customers who require our assistant even if we are extremely busy. Understanding how to communicate and provide the best service.

Experience in the hire of plant would be ideal. How to manage the daily tasks and deal with the stressful daily operations why always keeping a professional clear head.

Arranging meetings, preparing agenda's and distributing accordingly. Assisting in the preparation of operation and maintenance manuals on behalf of team and updating our database. Assisting the team with general office administration and front of house cover answering the phones and taking messages and passing onto the correct departments. Assessing and distributing drawing requests amongst the project teams and overseeing emails. Assisting project teams with the distribution of documents on various project. Co-ordinate the flow of information between the business and external contractors/ sub-contractors. Maintain electronic filing of data via internal systems. Assisting with ad hoc projects around the office Experience, knowledge and skills required.

Experience, knowledge and skills required;

• Experienced working within administration
• Experience with Plant Hire
• Excellent Microsoft Office skills
• Excellent communication skills, written and spoken
• Ability to prioritise tasks in a busy work environment
• Proven ability to take initiative
• Able to work independently

About you!

• Strong desire to learn new skills
• Naturally creative
• Flexible
• Upbeat and positive
• Proactive
• Attention to detail skills
• Ability to manage busy workload