Operations Assistant

Operations Assistant

Location: Leeds (1 day home working available)
Salary: £25,000–£27,000 per annum, dependent on experience

Contract: Full-time, Permanent
Benefits: 25 days holiday + bank holidays, private health care, life assurance, generous pension, discretionary profit share, early finish Fridays + other benefits

Are you an organised, detail-oriented individual looking to start or grow your career in operations and logistics? We’re looking for a proactive and enthusiastic Operations Assistant to join a small , high-performing team in delivering exceptional operational excellence across global markets.

About the Role

This is a fantastic opportunity to develop hands-on experience in operations, shipping, and administration management. Working closely with suppliers, logistics partners, and internal teams, you’ll support the smooth fulfilment of customer orders and help manage the day-to-day running of the Leeds office.

You’ll have the chance to learn and grow in a mission-led company that values teamwork, customer service, and continuous improvement.

Key Responsibilities

• Process customer purchase orders and input into internal systems (e.g., Sage 200)
• Liaise with third-party warehouses and logistics companies to ensure timely packing and shipping
• Prepare shipping documents including delivery notes, invoices, and packing lists
• Manage customer queries and support with sample despatch
• Assist in mail order fulfilment and website updates
• Maintain accurate stock records and organise office supplies
• Provide general administrative support and help manage the building

About You:

• Familiarity with Microsoft Office (especially Word, Excel, and Outlook)
• Experience with Sage 200 or shipping/export processes is a plus (training provided)
• Excellent attention to detail and time management skills
• Strong communication and teamwork capabilities
• A practical, “can-do” attitude and willingness to learn