Operations Business Manager

## Join Us\n\nAt Vodafone, we\u2019re not just shaping the future of connectivity for our customers \u2013 we\u2019re shaping the future for everyone who joins our team. When you work with us, you\u2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\n\n## What you\u2019ll do\n\nRole purpose: \nThe Operations Business Manager enables effective leadership across Network Operations UK and Managed Services by providing structured business, operational and governance support. Acting as a trusted partner to the Managed Services \u0026 Group UK Operations Director, the role drives clarity, pace and alignment by coordinating priorities, managing actions and ensuring strong operational rhythm across UK and Group teams.\n\n \nKey accountabilities and decision ownership: \n\u2022 Support the Director in planning, prioritisation and execution of Managed Services and Group UK Operations objectives. \n\u2022 Own planning, coordination of materials for key business meetings and communication cascades. \n\u2022 Support preparation of governance materials, and status updates for senior stakeholders. \n\u2022 Act as a key interface between the Director and senior stakeholders across UK, Group Managed Services and external stakeholders. (Comms, HR, L\u0026D) \n\u2022 Collate insights from operational data, engagement feedback and programme updates to inform decision making. \n\u2022 Light calendar and administrative support (Diary alignments, Town Halls, Travel \u0026 Expenses) \n\n## Who you are\n\nCore competencies, knowledge and experience: \n\u2022 Proven experience supporting leaders in managing priorities, actions and operational cadence within a complex organisation \n\u2022 Exposure to operational change and transformation. \n\u2022 Confidence with key stakeholder engagement, no matter the level or whether internal or external. \n\u2022 Experience collating information, data and inputs to produce concise insights for senior stakeholders. \n\u2022 Demonstrated ability to flex between BAU activity and ad hoc project support in response to shifting business priorities.\n\nMust have technical / professional qualifications: \n\u2022 Experience producing leadership ready slide packs, trackers and updates using structured data inputs \n\u2022 Experience coordinating meetings, governance cycles, actions and decision logs to support senior leadership effectiveness. \n\u2022 Ability to operate with discretion and professionalism when handling sensitive business and people information\n\n## Not a perfect fit?\n\nWorried that you don\u2019t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\u2019re excited about this role but your experience doesn\u2019t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.\n\n## What\u0027s in it for you\n\n## Who we are\n\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people\u0027s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\n\nBelonging at Vodafone isn\u0027t a concept; it\u0027s lived, breathed, and cultivated through everything we do. You\u0027ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We\u0027re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.\n\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.\n\nTogether we can.\n