Operations Change Manager - Investment Management

Background:

The Operations Change Team is responsible for designing; developing; implementing; enhancing; maintaining; and supporting business solutions for the Fund’s Investment and Finance & Operations Department. The team is also responsible for understanding and managing the impact of change to Operations which is run and delivered from other parts of the Fund.

The role exists to coordinate and deliver components of change required for the development and deployment of operational capability to support Investment Management activities in the international offices (London & New York)

The role will need to work collaboratively with a broad range of stakeholders across the Finance & Operations, Investments, Risk & Compliance, and Technology (within and across regions) to support the robust execution and governance of the Fund’s and Operations team’s global change agenda.

Main Responsibilities :

• • Provide SME/technical expertise for small to medium scale change and transformation activities across Operations and Investments
  • Gain a deep understanding of business applications used within Investment Operations and the integrations between them to effectively support the Investment Portfolio operating model, identification of risks, change opportunities and development of strong controls.
  • Design, build and deliver solutions using the tools available in the Office 365 environment (Power BI, Power Automate, Power Apps) to drive simplicity at scale.
  • Provide subject matter expertise into strategic and major projects and deliver information and decisions between Investment Operations and Project teams
  • Collaborate with other Delivery and Improvement functions within the fund and work with partners in the Finance and Risk department to provide them visibility into change activities and mitigate operational risks identified as part of the change deliverables.

Experience Required:

• • Seasoned change BA professional with at least 6+ years’ experience working at a Superannuation Fund, Fund Manager, or Custodian.

Role Specific Capabilities:

• • Experience with building Microsoft Excel VBAs/ Macros, automation tools (Power BI, Automate, etc)
  • Operational understanding of the data flows between Asset Owner, Fund Manager and Custodian/Administrator/Registry in Public & Private markets
  • Experience in Change implementation either as project manager or as an SME supporting change
  • Experience working with or supporting Investment applications such as Aladdin; Calypso; Simcorp Dimension; Bloomberg; FX All; and other platforms used in both Public and Private Markets

General Capabilities:

• • Excellent witten and verbal communication - Able to clearly explain complex concepts and influence at all levels of the organisation
  • Active listening skills to quickly understand technical concepts with the ability to recognise the appropriate level of understanding required to enable project delivery
  • Strong analytical, problem solving and root cause identification skills
  • Team player, working collaboratively with and through others
  • Flexible and able to adapt to opportunities and circumstances that rapidly expanding organisations
  • Practical, hands-on approach with proven experience of finding solutions