Operations Controller

Job Description

LONDON BIGGIN HILL

An opportunity for a Ground Operations Controller to join our team here at Biggin Hill has presented itself. Reporting into the Ground Ops Manager, you will be part of the team dedicated to ensuring the smooth running of the Voluxis Operations team.
VOLUXIS a well-established VIP/ Corporate Jet AOC Operator who currently manage a fleet of medium to long range business jets offering a tailored service to our customers who may be travelling for business or leisure. We are looking for someone to join our team who is commercially astute, however puts safety as a central focus of everything we do and knows how to work effectively as part of a team. This is a great opportunity to join a team who are passionate not only about aviation but the continued growth of our business.

The role includes:
Provision of day to day operational support to flight crew, CAMO, Voluxis customers
Trip set up support, including arranging ground handling, flight permissions, flight planning, catering, fuel set up, and aircraft cleaning.
Post flight trip support, including logging of post flight documents, updating crew records, entering tech log data, following up on post flight reports.
Invoice approval from trip support and other associated costs.
Devising crew planning and movement strategies
Meeting and greeting passengers on departure and arrival
Create crew flight briefs
Monitor aircraft performance and be involved in determining airfield suitability
Provide support and guidance to the sales team on all operational and crewing issues
Provide excellent customer service to both internal and external Voluxis customers.
Ensure pilot compliance with the company FTL scheme
Liaise with Ground Ops Manager on all matters affecting company operations and compliance
Be an active member of the company Safety Action Group and promote the Safety Management System
Some weekend/bank holiday/out of hours/shift work

We’re looking for:
Desired previous working experience with a worldwide aircraft operator
Familiar with European aviation legislation’s
Experience of managing CAT operations
Experience of worldwide flight planning
Working knowledge of aviation safety management systems
Flexible to the demands of the role
Ability to work well within team
Excellent communicator
Excellent organiser

Why VOLUXIS?

As a thank you for your hard work and for joining part of the Voluxis family we will provide you with the following:
Competitive salary
Holiday entitlement which increases with length of service
Promotion and career development opportunities
Private healthcare & pension
Outstanding potential earnings
Industry leading in-house training

Diversity & Inclusion:
As a global leader in aviation, we are committed to attracting and developing the best talent available regardless of race, gender or any other protected characteristic and creating an inclusive place to work.

How to apply:
Please send your CV along with a covering letter to

[email protected]