Operations Co-ordinator

Operations Coordinator

North Scotland

Permanent

Full Time – Mon-Fri (8-5)

Salary up to £28K (DOE)

PLEASE ONLY APPLY FOR THIS ROLE IF YOU LIVE IN NORTH SCOTLAND AND YOU DRIVE!

Our client, a well-established and rapidly growing FMCG company, is seeking a proactive and organised Operations Co-Ordinator to join their team in North Scotland.

This is an exciting opportunity for someone to play a key role in the smooth day-to-day running of a busy depot, supporting the Depot Supervisor to ensure excellent customer service and operational efficiency.

Duties for this role include:

• Assist the Depot Supervisor in the day-to-day operations of the depot.
• Maintain stock accuracy across the site and regularly updating in-house system.
• Ensuring compliance with established administrative procedures.
• Ensuring all orders are processed accurately.
• Deliver outstanding customer service to both new and existing customers.
• Respond promptly and professionally to enquiries via phone and email.
• Liaise effectively with internal sales and administration teams to support stock planning and customer requirements.
• Welcome and assist customers and visitors to the depot in a professional and friendly manner.
• Support the Depot Supervisor in ensuring site-wide compliance with company policies and procedures.

Candidates will need to meet the following requirements in order to apply for this role:

• Previous experience in operations, logistics, or depot-based role (FMCG experience preferred).
• Confident communicating over the phone and face to face with internal and external parties
• Able to work as part of a team
• Strong minded and able to adhere to tight deadlines within a fast- paced environment
• Excellent verbal and written skills
• Exceptional telephone manager
• Meticulous attention to detail
• Strong organisational and communication skills.
• Excellent attention to detail and a proactive approach to problem-solving.
• Confident working both independently and as part of a team.
• Comfortable using stock management systems and general office IT tools (e.g. Microsoft Office Suite).
• A positive, customer-focused attitude .

If you feel this is the right role for you then apply now! This is an exciting opportunity to join a great company, who pride themselves on their training (with some internal courses offering a professional qualification) as well as some amazing benefits and a great team culture.

This role is being handled by Nicole Howe, Recruitment Consultant for Pearson Whiffin Recruitment.

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