Operations Coordinator

Think Specialist Recruitment are pleased to be partnering with a fantastic company based within the Watford area. This opportunity would suit a candidate who has previous office experience, providing a great level of service to clients, alongside good administrative support. Working as part of a great team environment, this person will need strong communication skills on all levels, both verbal and written, as well as a high level of attention to detail, and good organisational skills.

Salary - £34,000 - £38,000 OTE

Some of the duties will include:

• Ensuring suppliers have processed purchase orders in a timely manner.
• Expediting all orders to reduce lead times where possible and keeping delays to a minimum.
• Obtaining documentation through suppliers, 3rd party service providers, or self-found.
• Keeping clients updated when required, especially on urgent or high value orders, and completing external reports received from clients.
• Investigating and resolving discrepancies reported by the customer, supplier, or internal warehouse.
• Raising purchase orders in line with company processes, and initiating the supply chain by placing the orders with suppliers.
• Co-ordinate customer collections with freight forwarders in line with customer expectations.
• Liaise with, obtain quotes from, and book logistics services through 3rd party service providers to adhere to the requirements of orders.
• Liaising with internal departments such as Accounts, Sales, and Warehouse to progress orders in a timely manner and resolve any issues they may face.
• Quoting and arranging hazardous packing/crating with 3rd Party suppliers where necessary.
• Escalating ongoing issues to senior management quickly to provide a solution as soon as possible.
• Developing and improving relationships with both suppliers and customers.
• Keeping on top of internal KPI reports for overall company performance monitoring

The suitable candidate:

• Strong attention to detail
• Customer service focused
• Ability to manage one's own workload and organise own tasks
• Adaptable to new scenarios and situations
• Exemplary English, written and verbal
• Team player
• Self-motivated, pro-active worker.
• Desire to learn and develop personally
• Socially confident
• Happy to be office based

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support