Operations Coordinator (Temp)

Job Purpose

• Provide support to the Chief Operating Officer with organisation, scheduling, correspondence and meetings. 
• Secretarial duties for COO Group Committees and Sub-Committees.
• Audit management deadline compliance and document coordination for COO Group. 
• Maintain all records, reporting and governance for the COO and his Management Team.
• KPIs Review and coordination with NBK Group for NBKI COO Group.

Key Responsibilities

• Coordinating and preparing documentation for NBKI Committees and Sub-Committees, Board Meetings, and other meetings that the COO attends.
• Secretarial duties for COO Group Committees and Sub-Committees.
• Collate Audit responses and coordinate field work and evidence with the auditors. 
• Collect KRI's, KPI's and reporting metrics from the teams and input them into the Archer system.
• Review action points and audit findings and ensure that these are progressing and are kept current. 
• Attend governance committees, prepare the minutes and actions. 
• Coordinate meetings for the COO, Operations and IT group.
• Aid with the preparation of documentation for various teams, including OpRes, Business Continuity, Data and others. 
• Maintain the departmental shift and rota system. 
• Interact with Group colleagues to ensure a single point of contact for key resources. 

Qualifications & Experience

• Educated to A level standard or equivalent.
• At least 2 years of previous PA/EA experience.

Skills

• Experience supporting senior-level committees or professional groups, including minute-taking and document management.
• Excellent organisation skills.
• Good written and verbal communication skills. 
• Time management skills. 

Key Success Factors

• Strong administration ability within a fast- paced environment.
• Good control over all management records and actions within Operations & Technology.
• Excellent Microsoft Word and PowerPoint Skills. 
• Ability to deliver in intense workload and/or complex situations.
• Strong commitment to the job.