Operations Director

Job DescriptionDove & Hawk has partnered with a fantastic, fast-growing tech-based, award-winning real estate company revolutionising the UK property market. They are looking for an Operations Director, who will play a big role in their continued success, responsible for overseeing the operational framework that drives the efficiency and effectiveness of their property and development activities.ResponsibilitiesDevelop and carry out operational strategies that are in line with the company's business goals, spotting chances for enhancements and pushing forward with creative solutions and growth.Handle daily operations across various departments, setting policies, making adjustments, and making sure they follow property laws and rules.Assess the company's overall performance in property management and development, provide the necessary reports to the Co-Founders, and help in creating strategic plans.Create plans to lessen losses, cut down on operational expenses, and boost the productivity of employees.Understand how to create budgets, analyze them, and plan finances to increase profits from property investments.Direct and manage important operational projects, making sure they are completed on time and successfully.Guide, coach, and develop teams to ensure they perform well and are engaged, promoting a culture of ongoing improvement and responsibility.Oversee and manage major operational projects, making sure they are completed on schedule and to a high standard.Improve how resources are used to keep operations cost-efficient.Make sure the company follows industry standards and regulations, creating and updating policies for managing risks.Set up key performance indicators (KPIs) and keep an eye on how well operations meet these goals.Work together with other departments like Sales, Lettings, Marketing, HR, and Finance to ensure all parts of the company work well together.Build and keep solid relationships with outside partners, suppliers, and regulatory agencies.Maintain the highest level of service quality, health and safety, and customer satisfaction through regular checks and audits.Coordinate teams from different areas to achieve project objectives and deliverables.Stay informed about the latest trends and technological innovations in the industry to drive operational innovation.Introduce new technologies and systems to improve operational efficiency and effectiveness.RequirementsProven experience in a high-level operations leadership role, preferably in property management or real estate.Extensive experience in strategic planning, process optimisation, expansion and resource management.Successful track record in leading high-performing teams and driving company growth.Strong financial and business acumen.Compliance with industry regulations and standards.nExceptional leadership, team management, and project management skills.Strong analytical, problem-solving abilities, and a strategic thinker.Proficient in operational and project management software, with knowledge of CRM tools like Salesforce.Excellent communication and interpersonal skills for building strong stakeholder relationships.Ability to thrive in a fast-paced, dynamic environment, adapting to changing priorities.Deep understanding of the real estate market and current trends.Bachelor's degree in Business Administration, Operations Management, or related field (Master's preferred).Willingness to travel between London, Leeds, and Manchester. (travel expenses covered)BenefitsCompetitive salary with performance incentives.The opportunity to be part of a company recognised for its innovation and growth.A dynamic and inclusive work environment where your contribution is valued and can make a significant impact.Career advancement opportunities within a rapidly expanding tech-based real estate company.Autonomy to solve problems and make a difference!Modern, trendy offices with a focus on developing cultural activities.Salary Budgets: £75K Basic, £85K OTERequired working Hours: 9am-6pm Monday to Thursday, 9am to 5pm FridayIf you are an experienced Operations Director looking for the next opportunity with a growing and successful brand then apply for this role remembering to quote the vacancy reference: 10606 or contact Jessica Martin at Dove & Hawk.