Operations Director Healthcare North division North East & Scotland region

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for an Operations Director to join the Healthcare North Senior Management Team, to   provide leadership across the North East & Scotland region.

As Operations Director, you will provide strategic and operational leadership to ensure the delivery of safe, effective, and person-centred care across your portfolio of services. Reporting to the Divisional Managing Director, you will play a key role in shaping the performance, culture, and growth of the region — supporting Hospital managers and teams to achieve outstanding outcomes for the people we support.  Central to your leadership approach will be a commitment to compassionate leadership and a just culture, ensuring that colleagues feel supported, valued and empowered to learn and improve.

You will be responsible for:

• Providing visible leadership and operational oversight across six healthcare services in the North East & Scotland.
• Ensuring services meet regulatory and contractual requirements, maintaining compliance with CQC/HIS and other relevant standards.
• Oversee and drive achievement of critical business KPIs, implementing initiatives to improve productivity, quality, safety and financial performance.
• Supporting Hospital managers to develop strong, motivated teams that deliver excellence in care and experience.
• Driving and embedding a Just culture approach across the region
• Leading on service development, performance management, and stakeholder engagement across the region.
• Building and developing productive working relationships with both internal and external stakeholders
• Contributing to divisional strategy and decision-making as a key member of the Healthcare North Division Senior Management Team.

About you:

We’re looking for someone who brings a strong blend of operational acumen, strategic thinking, and a genuine commitment to quality care.

You will have:

• Experience in a mental health care management / leadership role
• Experience in working in the independent healthcare sector or NHS
• A good knowledge of the CQC and HIS regulatory framework and relevant experience.
• Excellent people management and communication skills.
• Strong financial management, performance, and service development experience.
• The ability to lead through influence, collaboration, and integrity.
• Flexible and able to travel to meet the requirements of the role

Why Cygnet? We’ll offer you…

• Competitive Salary: £100,000 - £110,000pa DOE Plus car allowance
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Please note, successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply