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Operations Director (Surveying)

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Job Description - Operations Director (Surveying)


Here at Every Step Recruitment, Office Support, we are supporting a fast-growing surveying Company with their requirement for an Operations Director. As they scale, they’re looking for a hands-on, strategic Operations Director to help them grow efficiently while delivering an exceptional customer experience.

Your Role:

As Operations Director, you’ll lead the Company’s end-to-end operations—from customer journey fulfillment and surveyor coordination to process optimisation and team management. You’ll build a high-performing ops function, ensuring operational excellence, scalability, and top-tier service.

Key Responsibilities:

  • Design scalable operational processes to support rapid growth
  • Lead and manage the surveyor network, ensuring availability and performance
  • Drive customer experience improvements, ensuring seamless post-sale operations
  • Collaborate with Tech & Product teams to automate and optimise workflows
  • Build and lead a high-performing ops team, setting clear goals and fostering a strong culture
  • Oversee compliance with RICS regulations and ensure quality assurance

What we're looking for:

  • 5-10+ years’ experience in operational leadership—ideally in residential surveying
  • Preferably RICS qualified (AssocRICS, MRICS, FRICS)
  • Proven track record in scaling operations within a fast-growth environment
  • Strong leadership, communication, and problem-solving skills
  • Tech-savvy, with experience implementing digital solutions


If you have the expertise and experience in the surveying industry to excel in this Operations Director role, we look forward to reviewing your application!

Original job Operations Director (Surveying) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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