Operations Learning & Development

Do you have a background in HR administration with a passion for onboarding and recruitment? If you want to work for a fast paced company who are forward thinking then this is the role you've been looking for!

Our client, are a leader within the debt recovery and enforcement world and are looking for an L&D administrator to join their team in Redditch.

Benefits:

What’s in it for you?

• Basic Salary of £24,500 pa
• Company pension plan
• Company Life Assurance Plan
• 28 days paid annual leave
• Opportunities for future training and career development

Duties:

• Input into the design, delivery and evaluation of training programmes and procedures for both internal & external training requirements
• Delivery of face to face and online training sessions, including mandatory and annual learning
• Development of training materials
• Assisting with the recruitment, onboarding, induction and certification of new recruits
• Undertake regular employee quality assessments in line with requirements to identify training needs
• Assist with the development and delivery of client training
• Maintain an up to date knowledge of all relevant Company / Client policies and procedures, and relevant Regulations
• Maintain and update training records and procedures in line with company, certification and legislative requirements
• Provide support with ISO QMS, conduct internal audits, and support external audits
• Provide reports and insight as required