Operations Manager

Operations Manager

Location: Stafford
Salary: £60,000 - £70,000 per annum (depending on experience) + Bonus + Benefits

We are seeking a driven and experienced Operations Manager to join a thriving SME based in Stafford. This is a pivotal leadership role with the autonomy to influence operations, improve efficiency, and shape the future of our warehousing function.

About the Role:
Reporting directly to the Managing Director, you will oversee all operational activities across warehousing, goods-in, dispatch, and quality assurance. You will be instrumental in driving operational excellence through strong leadership, process improvement, and the implementation of modern systems.

Key Responsibilities:

• Lead and execute strategic operational initiatives in line with business growth objectives
• Manage day-to-day warehousing operations, including goods-in, despatch, and quality assurance
• Develop and lead a high-performing team with a culture of accountability and continuous improvement
• Implement and manage new IT systems to enhance productivity and workflow
• Oversee departmental budgets and drive cost-efficiency across all operational areas
• Establish and monitor clear KPIs to ensure consistent performance and service levels
• Ensure compliance with all health & safety legislation, industry standards, and company procedures
• Champion continuous improvement across operations, promoting efficiency and innovation

About You:

• Proven experience in operations or warehousing management, ideally within a consumables or fast-paced environment
• Strong leadership and coaching ability with a collaborative and practical approach
• Demonstrable experience in delivering operational efficiencies and driving continuous improvement initiatives
• Solid understanding of Lean principles, 5S methodology, and Six Sigma tools and techniques
• Comfortable implementing systems and change within a growing business
• Commercially astute with excellent problem-solving and decision-making skills
• Outstanding communication and interpersonal abilities

What We Offer:

• Competitive salary: £60,000 - £70,000 per annum (dependent on experience)
• Profit-related bonus scheme
• Private healthcare and NEST pension
• 23 days’ holiday plus statutory bank holidays
• Free lunch provided daily
• Standard working hours: Monday to Friday, 7:30am - 5:00pm (with flexibility as needed)
• A supportive team environment within a forward-thinking and ambitious company