Operations Manager

As Operations Manager, you will be responsible for overseeing site operations, ensuring efficiency, quality, and safety standards are met. You will play a key role in driving continuous improvement initiatives, managing teams, and optimising performance to enhance customer satisfaction.

Client Details

Our client is a market-leading, multinational service provider with a strong reputation for operational excellence and customer satisfaction. With a focus on sustainable practices, innovation, and quality service, they provide critical solutions to a diverse range of industries, including health care, hospitality, and manufacturing.

Description

• Leading & Developing Teams - Managing and mentoring operational teams to achieve key performance indicators (KPIs)
• Process Improvement - Identifying opportunities to enhance efficiency, reduce costs, and drive best practices.
• Health & Safety Compliance - Ensuring all operations adhere to industry standards and regulatory requirements.
• Customer Focus - Working closely with clients to maintain service excellence and exceed expectations.
• Financial & Budgetary Control - Managing costs and ensuring operational profitability.
• Sustainability & Innovation - Driving initiatives to improve environmental impact and operational sustainability.

Profile

• Proven operational leadership experience within a fast-paced, service-driven environment.
• Strong understanding of lean methodologies, process improvement, and cost control.
• A hands-on management approach with the ability to drive engagement and performance.
• Knowledge of health & safety regulations and industry compliance.
• Strong commercial awareness and budget management experience.
• The ability to work collaboratively across departments to achieve business goals.

Job Offer

• Competitive salary + benefits (bonus, pension, private health)
• Monday - Friday role (8am - 4:30pm)
• 25 days holiday + bank holidays