Operations Manager

Operations Manager
Location: Near Wolverhampton
Salary: £42,000 - £50,000 DOE
51 hours per week including Saturdays
Permanent

I’m exclusively partnered with a thriving, well-established business that has been at the forefront of its industry for over 30 years. Following a period of significant growth and investment, they’re now seeking a dedicated and driven Operations Manager to join their senior leadership team.

Reporting directly to the company’s directors, this is a pivotal role — ideal for someone who takes real pride in what they do. You won’t just be overseeing day-to-day operations across the warehouse and office; you’ll be helping to shape the future of the business.

This opportunity is perfect for someone who leads by example, is passionate about continuous improvement, and thrives on building efficient, high-performing teams. If you're not just looking for a job — but a long-term career where your voice is heard and your input genuinely matters — this could be the role for you.

Key Responsibilities

• Oversee the daily operations across warehouse, customer service, admin, and support teams

• Ensure high standards of productivity, accuracy, and service are maintained across all functions

• Identify opportunities to streamline processes and improve operational workflows

• Lead, support, and develop staff across multiple departments, fostering a positive and performance-led culture

• Manage resources effectively to meet business goals, including planning rotas and supporting staff recruitment

• Work closely with senior leadership to deliver strategic initiatives and monitor KPIs

• Support stock control, dispatch, and delivery functions to ensure timely and accurate fulfilment

• Ensure compliance with company procedures and health & safety regulations

What We're Looking For

• Proven experience in an operations or similar leadership role

• Strong people management skills and a proactive leadership style

• Good understanding of warehouse processes, stock control, and office-based operations

• Excellent communication and problem-solving abilities

• Comfortable working in a hands-on role across both office and operational areas

• Strong commercial awareness and ability to drive improvements

• Degree-level education or relevant qualifications are advantageous