Operations Manager

Job Scope:

We are seeking an experienced Operations Manager to oversee the delivery and development of domiciliary care services across multiple locations in the North-West. The Operations Manager will ensure high standards of care, regulatory compliance, and sustainable service growth. Based from the head office in Manchester, the Operations Manager will be expected to travel across the North-West and East Lancashire, supporting teams on the ground. This role requires an Operations Manager with a strong track record in managing multiple branches, who can demonstrate success in driving operational improvements, building effective relationships with local authorities, commissioners, and ICBs, and championing person-centred care across all services.

Key responsibilities include:

• Ensuring compliance with CQC regulations and the Health and Social Care Act
• Overseeing care plans, risk assessments, and support for the team through mentorship and reviews
• Collaborating with stakeholders, including ICBs, commissioners, and clinicians
• Maintaining a strong understanding of the healthcare market, with a focus on commercial awareness

Do you have?

• A passion for putting people first and maintaining high standards of care
• Excellent organisational and time management skills
• A motivated self-starter with a proactive approach
• Experience in upholding compliance in-line with CQC regulations and industry legislation such as Health and Social Care Act and Care Standards Act
• Full UK driving license and access to your own car for work

Benefits:

• 25 days of paid holiday per year
• 8 days of paid Bank Holidays
• Additional day off on your birthday
• Comprehensive support to ensure confidence in job performance
• Opportunities for career progression and Continuing Professional Development (CPD) aligned with your career aspirations
• A comprehensive induction to support your integration into the role

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.