Operations Manager

Operations Manager
Location: West Midlands
Salary: £48,000- £50,000
Type: Full-Time, Permanent
Exclusive to Eaton Syalon

Eaton Syalon are proud to be working on an exclusive basis with a successful and well-established client based in the West Midlands, the role is ideal for candidates based in Worcestershire and the surrounding areas. We are supporting our client to recruit a highly capable Operations Manager to take ownership of daily operations across warehouse, stock, compliance and service functions.

The ideal candidate will have a strong background is within site management, transport and production.

This is a pivotal role for the business and offers the opportunity to join a forward thinking organisation at a time of growth and positive change.

Key Responsibilities:

• Manage all daily operations across the business, including goods in/out, storage, repair and distribution
• Ensure stock control is accurate and effective, including checks, reconciliations and reporting
• Lead warehouse layout, organisation and maintenance to drive efficiency
• Promote and enforce health & safety procedures, maintaining a clean and compliant working environment
• Oversee all equipment maintenance and schedule necessary repairs
• Recruit, train and lead a small operations team, supporting development and performance reviews
• Review and monitor KPIs and operational performance data, identifying improvements
• Maintain compliance with relevant legislation and internal policies, including risk assessments and internal audits
• Support budget planning and cost-effective resource allocation
• Drive continuous improvement across systems, processes and service levels

Skills and Experience:

• Previous experience in an Operations Manager or Warehouse Manager position is essential
• Strong leadership experience within a B2B, distribution, manufacturing, or logistics environment
• Excellent understanding of warehouse operations, stock control and compliance
• Confident managing teams, resolving issues and driving performance
• Proficient in Microsoft Office, particularly Excel; knowledge of SAP or Salesforce is advantageous
• Strong communication and organisational skills
• Ability to analyse performance data and deliver logical, workable solutions
• Hands-on, proactive and able to work under pressure while maintaining high standards

This is an excellent opportunity for an experienced operations professional to step into a strategic, hands-on role within a business that truly values its people and supports long-term growth.

Working Hours: Monday - Friday 9.00 AM - 5.00 PM
Salary: £48,000 - £50,000

Company details are confidential and will only be shared with shortlisted candidates. This position is being managed exclusively by Eaton Syalon.

If you feel you have the relevant experience, please apply now!