Operations Manager

Operations Manager
Location: Birmingham, West Midlands,
Salary: Up to £38,000
Role: Full-time | Monday to Friday

Lead Operational Excellence

Ready to take the next step in your logistics or transport career? Join a leading UK business waste management provider as an Operations Manager at our Coventry depot. This is your opportunity to make a real impact in a fast-paced, service-driven environment.

What You’ll Be Doing
As Operations Manager, you’ll support the Depot Manager in overseeing day-to-day operations, ensuring service excellence, safety, and efficiency across the board.

Key Responsibilities:

• Lead and monitor the traffic dispatcher team and depot KPIs (Service, Safety, Profitability)
• Supervise daily shift operations and driver performance
• Ensure vehicle availability in collaboration with fleet management
• Manage, train, and develop team members
• Address underperformance and manage absences
• Plan for new work mobilisation and seasonal routing challenges
• Resolve routing and service issues, including customer visits
• Drive cost control and operational efficiency
• Uphold Health & Safety standards and procedures
• Act as Deputy to the Depot Manager when required

What We’re Looking For

Essential Experience & Skills:

• Experience as a Transport Manager or in a similar role within logistics/services
• Strong people and Health & Safety management in a unionised environment
• Proven ability to meet service delivery KPIs and manage costs
• Familiarity with route planning software (e.g., Route Monkey, DPS LogiX)
• Understanding of Lean Management principles

Desirable:

• CPC qualification
• Knowledge of transport legislation and local geography
• Experience in the waste industry and relevant regulation

What You’ll Receive

• Ongoing career development, training, and coaching
• 25 Days Holiday Plus Bank Holiday
• Ability to Buy and Sell up to 5 days Holidaus
• Competitive salary
• Generous pension scheme
• Retail, holiday, and travel discounts
• Life cover

Apply Now!

This Operations Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role.

Start your journey today. Apply now or find us online:

• Web: McCarthy Recruitment
• LinkedIn: McCarthy Recruitment
• Facebook: McCarthyRecruitment
• Instagram: McCarthyrecruitment

The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.