Operations Manager

Operations Manager - Construction & Property Services
St Helens / North West
Up To £55,000 + Company Car + Fuel Card

The Opportunity:
An established and growing construction and property services business operating across the North West is looking to appoint an experienced Operations Manager to take full ownership of operational delivery and team performance.
The company delivers refurbishment, development, maintenance and adaptation works for local authorities, social housing providers and supported living organisations. This is a senior leadership role with real autonomy, reporting directly to the Director and playing a key part in the company's continued growth.

The Role:
As Operations Manager, you will be responsible for the smooth day-to-day running of the business, ensuring projects are delivered safely, on time, within budget and to a high standard. You'll lead site teams and operatives, oversee HR and compliance, and help develop systems, processes and performance reporting.

Key Responsibilities Include:

Managing and overseeing daily site operations, job planning, scheduling, variations and completions
Leading, motivating and managing operatives, subcontractors and site teams
Ensuring Health & Safety compliance across all projects
Monitoring job progress, labour allocation, materials and quality standards
Overseeing HR functions including recruitment, onboarding, performance management and appraisals
Maintaining strong client relationships and resolving issues efficiently
Improving operational systems, processes and standard operating procedures
Supporting the Director with KPI reporting, performance analysis and planning

About You:
You'll be a confident and organised leader with a strong background in construction operations or contracts management, comfortable working in a fast-paced environment and managing multiple priorities.

You will ideally have:

Proven experience in construction operations, site management or contracts management
Strong people management and HR skills
Excellent communication and client-facing ability
Commercial awareness and a continuous improvement mindset
The ability to stay calm and decisive under pressure
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