Operations Manager

Operations Manager | Full Time | £60,000 | Glossop, Derbyshire
We are seeking a highly motivated and experienced Operations Manager for our 125,000 SqFt warehouse facility to oversee daily operations, optimise processes and lead teams towards key business goals. This role is central to improving efficiency, upholding quality standards, and creating a positive working environment.
 

The Operations Manager directs overall warehouse results, ensuring targets for customer experience, cost control, stock integrity, safety, and space utilisation are met. They bring together the many operational areas to keep activity aligned and predictable, anticipate issues early and ensure processes work as one cohesive system.

Responsibilities:

• Lead daily warehouse operations to deliver strong performance through planning, control, and continuous improvement.
• Align operational areas into a joined-up, end-to-end operation, ensuring clear accountability, strong planning, and smooth execution.
• Embed effective planning routines, manage capacity, and escalate risks early.
• Develop high-performing leaders and future talent through coaching and clear expectations.
• Champion a proactive safety culture, ensuring compliance and safe working practices.
• Collaborate across the leadership community to align priorities and resource needs.

Experience:

• Demonstrable experience running a high-volume, fast-moving warehouse operation.
• Track record of leading through managers and supervisors (not only frontline teams).
• Strong capability in operational planning, coordination and delivery.
• Evidence of driving ongoing productivity and efficiency gains.
• Strong command of warehouse health, safety, and compliance standards.
• Clear, confident communicator who can challenge and influence in a constructive way.
• Comfortable leading change and strengthening ways of working as the operation evolves.
• A recognised management qualification (or equivalent) is advantageous but not essential.
• Thrives in an environment where strategic thinking, leadership and operational expertise are valued; using strong management and innovative solutions to drive business success.

Contract: Full Time, 37.5 hrs

Onsite Working: We're a 24/7 operation and the majority of the time will be around core business hours but you may need to flex depending on the needs of the operation.

Benefits include but are not limited to: 

• Pension Scheme
• Health Cash Plan
• Free Onsite Parking
• Newly Refurbished Office
• Colleague Discount

Recruitment Agencies:

Thank you for your interest in supporting our hiring efforts. We appreciate your outreach and enthusiasm.

Please be advised that, at this time, we are exclusively managing our recruitment processes internally. 

We have a dedicated team proficient in sourcing, screening, and selecting candidates aligned with our company's values and objectives.

While we value the services provided by external recruitment firms, we have opted to maintain direct control over our hiring procedures.

We appreciate your understanding and look forward to potential future collaborations.

Last but certainly not least: 

At Flair, we're an equal opportunities employer. We value diversity and treat everyone fairly, regardless of age, disability, gender, marital status, race, religion, or other characteristics. Our recruitment and employment decisions are based solely on merit and business needs.