Operations Manager

We are seeking an experienced Operations Manager to lead our growing fulfilment warehouse specialising in the drinks industry. As the Fulfilment Manager, you will also be responsible for overseeing and managing our own drinks e-commerce channel.

With a big focus on account management and relationship building, the fulfilment manager should expect the following from the role -

Big focus on client account management
Overseeing daily order fulfilment activities, including order processing, picking, packing, and shipping preparation.
Tracking inventory levels
Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment to meet operational goals
Preventing inventory shrinkage, accidents, and occupational hazards
Optimising procurement of inventory by improving vendor relationships, performance, and lead times
Managing a dynamic team of varying sizes
Maintaining positive and mutually beneficial relationships with vendors, suppliers, manufacturers, and couriers
Reporting weekly on multiple fulfilment and performance KPIs
· Working closely with other departments in the business
· Working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment
· Ensuring Marketing departments has e commerce mail-out and new products additions plan
Managing subscription drinks clubs

Desired Skills
Proven track record of analytical, interpersonal, leadership, and project management skills
Prior experience and familiarity with warehouse operations
Proficient in Microsoft Office (Word, Powerpoint, Excel, etc.), inventory management systems, and warehouse management systems
Detail-oriented
Multitasking capabilities
Business-level communication skills (oral and written)
A strong customer-oriented focus
Job Types: Full-time, Permanent

Pay: £30,000.00-£34,000.00 per year

Benefits:
Company events
Company pension
Employee discount
On-site parking
Work from home
Schedule:
Day shift
Monday to Friday
Supplemental pay types:
Bonus scheme
Education:
Bachelor's (preferred)
Experience:
Account management: 1 year (preferred)
3PL: 1 year (preferred)
Ability to Commute:
Perth (required)
Ability to Relocate:
Perth: Relocate before starting work (required)
Work Location: In person