Operations Manager

Company description:
XPO, Inc
Job description:
Logistics done differently.
Is operating effectively in a transport environment one of your strengths? Is coordinating drivers and ensuring you run a safe and efficient operation a day-to-day occurrence for you? Do you find building strong and sustainable relationships with stakeholders a habit? If so, we are looking for a Transport Operations Manager to join us, on a full time, permanent basis, to be based In Aylesbury on our Arla contract
Pay, benefits and more:
The salary on offer will be up to £46,000. We also offer 25 days holiday (including bank holidays), as well as the option to buy additional days. Youll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other benefits.
What youll do on a typical day:
A customer facing role that supports the Regional Transport Manager
Operational day to day accountability and responsibility for the site, effectively managing both yours and your teams time to ensure a safe and efficient service
As a true people manager, you will focus on ensuring that your colleagues receive the right level of support, coaching and development
Manage the relationship between XPO and our customers, constantly communicating across various stakeholders
Ensure that all teams are aligned, operating to XPO standard policies and procedures
Support the Transport Manager with adherence to all compliance and legal obligations with a huge emphasis on safety, deputising in their absence
Assist with executing the daily plan for all deliveries and collections, with a keen eye on resource available at site and keep the customer updated
Working closely with the onsite customer on a day-to-day basis, youll support with period reviews and customer presentation in the Transport Managers absence
Provide leadership and guidance for your team to enable them to meet objectives, encouraging open communication
Closely working with other operational sites to maximise efficiencies and improve financial performance across the account
What you need to succeed at XPO:
Ideally, youll already be an Operations Manager or have Transport experience in a 3PL environment, looking for the next step
Great People Management and Leadership skills
National or International CPC holder

essential
A track record of resolving complex issues and delivering results in a fast paced environment
An analytical understanding on performances across Safety, Service and Cost
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please dont hesitate to let us know.

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