Operations Manager

Job Description

Junior Operations Manager with yacht experience for UHNW Family Office in London - £70,000 - £80,000 per annum

Position:

Junior Operations Manager
Contract : Full-time
Location : London
Salary:

£70,000 - £80,000 per annum
Start Date:

September 2024

****Note: Previous experience serving as an Engineer, Chief Officer or Captain on a yacht is a minimum requirement for this role with an understanding of day-to-day yacht operations, managing a crew, safety and financial management.****

Overview:

We are seeking an experienced, well educated and qualified individual to join our client’s team as a Junior Operations Manager for our client’s International Family office based in London. The Operations Manager will be the go-to person for all the private assets and be the point of contact for all external suppliers. You must be able to think on your feet, multitask as well as being highly organised with a hands-on, can-do attitude and with extensive knowledge and experience in London.

Responsibilities:

Working closely with and supporting the Operations Director while overseeing asset management across the family office ensuring smooth operations and coordination between various assets, including properties, yachts, aircraft, and other assets.
Support with day-to-day operations of the family office, ensuring seamless coordination and execution of tasks on an international level.
Assist with overseeing the management of a portfolio of properties, managing all aspects of the property operations including maintenance, budgeting, day-to-day operations, household staff management and recruitment.
Assist with general project management during the course of asset

construction/development

and its subsequent operation
Support asset

construction/development

programs;
Development of financial plans and budgets for each project/asset together with the "on-site” counterparty and monitor them;
Support the control of expenditure for each project/asset, including independent verification;
Interaction with external advisors and service providers (e.g. agents/tax

consultants/lawyers

etc.) on asset related matters;
Assist with overseeing the service entities operations and supervise the related managers
Supervise individual property managers, evaluate and provide them with needed support
Manage and plan travel for family support teams
Oversee and recommend staff payroll, compensations and benefits
Liaison with third-party suppliers;
Liaison with regulatory authorities as required;
Development/ implementation and maintenance of regular reporting on projects/assets for the Head of FO/Principal;
Compliance

manuals/training/procedures

for property, aviation and yachting sectors;
Support with financial

control/management/budgeting

of operating assets (aircraft, yacht, residential property portfolio)
Oversee all the commercial aspects of the running and maintenance costs on monthly/annual basis;
Engage with shipyard for repairs, refit as and when required;
Payment management for all operational/ capital expenditure
Process optimisation and streamlining;
Ensuring adequate and timely financial and management reporting on operations of assets within the FO;
Liaising with Finance, Legal and other divisions and operations of the FO, as and when appropriate
Liaison with principal/ Head of FO for incident reporting and trip planning. Act as the go to person for all asset related items

Requirements:

Previous experience serving as an Engineer, Chief Officer or Captain on a yacht is a minimum requirement for this role with an understanding of day-to-day yacht operations, safety, crew and financial management.
Extensive knowledge of yacht operations, including regulatory compliance, safety protocols, and logistical management.
Previous experience with scheduling and positioning of aircraft/ yachts including engaging with charter clients/ agents is highly advantageous
Previous property management experience preferably in and around London is advantageous
Willingness to travel frequently as required by the role.
Good knowledge of MS office
Budget and accountancy understanding
Excellent interpersonal, communication and leadership skills
Technical understanding and a hands-on attitude
Exceptional dedication to and attention to detail
Strong written and verbal communications skills
Basic experience with legal administration and contracts
Ability to be available 24/7 (Mobile)
Ability to work effectively both independently and as part of a team.
Flexibility and adaptability to meet changing business needs and priorities.
A strong academic background and degree
The right to work in the United Kingdom.

This person will report to a senior member of the Family Office and will also have direct contact with the Family on a regular basis. This position offers an exciting opportunity for a qualified individual with extensive experience in yacht operations to join our client’s team. If you meet the requirements and are ready to take on this challenge, we invite you to apply.