Operations Manager – Domiciliary Care

Next Step Recruitment Solutions is working with an established care provider who is expanding from their Coventry base into a new Northampton territory. They're looking for an Operations Manager who can hold both patches together: protecting quality and compliance where the business is already established, while building something new where it isn't.

Northampton is a genuine ground-floor opportunity. The provider currently has 10 clients there and no office yet, so this role carries real ownership over how that territory grows.

What You'll Be Doing

* Managing day-to-day operations across Coventry and Northampton

* Acting as a hands-on leader in Northampton as the newer, growing territory

* Stepping in to deliver care visits personally where needed, particularly in Northampton while the local team is still being built

* Ensuring consistent quality, compliance and standards across both locations

* Supporting business development and client retention with a commercial mindset

* Line managing local teams and building operational structure as Northampton scales

What We're Looking For

* Registered Manager experience within domiciliary care or supported living (CQC registration background essential)

* Strong operational track record: rotas, compliance, safeguarding, quality assurance

* Commercial awareness, ideally with experience growing or supporting business development in a care setting

* Willingness and ability to travel regularly between Coventry and Northampton

* Genuinely hands-on approach, including willingness to deliver care visits directly when the rota or Northampton's early-stage capacity requires it

* A builder's mindset: someone energised by starting something rather than only maintaining it

What's On Offer

* £45,000 - £50,000 salary

* The chance to genuinely shape a new territory rather than inherit an existing structure

* Autonomy across two sites, reporting into senior leadership

Please note: this role is only open to candidates who already hold the right to work in the UK, as sponsorship is not available
Only candidates based in UK and eligible to work in UK are allowed