Operations Manager - International Logistics & Fulfilment

Your New Salary: €50k basic (up to €70K package including car allowance and benefits)

Office based OR Hybrid: 5 days a week based in their warehouse in Rotterdam, Holland

Start: AS SOON AS POSSIBLE.

Working hours : 8.30am-5pm Monday - Friday

Operations Manager - What You'll be Doing:

• Oversee daily fulfilment operations including receiving, storage, picking/packing, and outbound processing.
• Supervise operational teams: warehouse staff, logistics coordinators, shipping administrators.
• Manage cross-border shipping activities including coordination with couriers and customs brokers.
• Ensure operational KPIs are met: on-time shipping, order accuracy, inventory accuracy, and handling time.
• Monitor and improve warehouse layout, workflow, and standard operating procedures.
• Collaborate with IT to ensure system integration and WMS/TMS functionality for smooth operations.
• Plan staffing and shift schedules based on forecasted volumes and seasonal peaks.
• Coordinate with external partners (3PLs, carriers, vendors) and ensure SLA compliance.
• Support continuous improvement activities using Lean tools or small-scale automation initiatives.
• Act as site leader during the absence of the Deputy Branch Manager.
• Maintain adherence to safety standards and international compliance (customs, VAT, Incoterms, etc.).
• Contribute input to budget planning and vendor evaluation (as appropriate).

Operations Manager - The Skills You'll Need to Succeed:

• Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field. (Equivalent professional experience may be considered.)
• Experience of operation manager, fulfilment center operations, or international shipping.
• Prior experience in team leadership or supervisory role within warehousing or logistics operations.
• Strong leadership and team coordination skills.
• Hands-on knowledge of fulfilment processes, warehouse systems, and inventory management.
• Familiarity with cross-border shipping, customs clearance, and EU trade compliance.
• Solid understanding of WMS/TMS systems; comfortable with digital tools and reporting.
• Native Dutch and business level of English.

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability.

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