Operations Manager Midlands

New Permanent Opportunity - Cleaning Operations Manager - Midlands - £45,000 + Company Car

Are you an experienced Cleaning Operations Manager, Senior Area Manager, or Regional Cleaning Manager looking for a role where you can lead and develop a team while driving operational excellence? Do you enjoy managing managers, building strong client relationships, and ensuring high standards are delivered across multiple contracts? Would you like to work for a genuinely supportive business that values its people and offers real career progression?

We are recruiting for a Cleaning Operations Manager to oversee a portfolio of cleaning contracts across the Midlands, managing a team of five Cleaning Managers. This is an exciting opportunity for an experienced leader who thrives in a fast-paced environment and enjoys developing high-performing management teams.

Reporting directly to senior leadership, you will be responsible for the overall operational performance of the region, ensuring exceptional service delivery, client satisfaction, and commercial success.

About the Company

This is a well-established and growing cleaning and facilities management business with an excellent reputation for delivering high standards of service across a diverse client base. The company prides itself on maintaining a supportive culture where employees are valued, developed, and given the opportunity to build long-term careers.

Due to continued growth and the successful acquisition of new contracts, they are now looking to strengthen their senior management team with the appointment of a Cleaning Operations Manager covering the Midlands region.

What's in it for you?

Basic salary of £45,000

Company car or car allowance

Managing a team of five Cleaning Managers

Regional responsibility across the Midlands

Supportive and approachable senior leadership team

Genuine career progression opportunities within a growing business

Opportunity to influence operational strategy and performance

Company-provided equipment and ongoing support to perform your role effectively

Your Role

Leading, coaching, and developing a team of five Cleaning Managers across the Midlands region

Ensuring all contracts consistently achieve agreed SLA and KPI targets

Driving operational performance, service excellence, and client satisfaction across the portfolio

Conducting regular performance reviews, audits, and operational inspections

Supporting managers with recruitment, retention, succession planning, and employee development

Managing regional labour budgets and ensuring contracts operate efficiently and profitably

Building and maintaining strong relationships with key clients and stakeholders

Identifying opportunities for service improvements, contract growth, and operational efficiencies

Supporting the mobilisation of new contracts and ensuring smooth operational integration

Monitoring compliance with company policies, health & safety legislation, and industry best practice

Producing management reports and providing regular updates to senior leadership on performance and business objectives

Working closely with senior management to deliver business growth and strategic objectives

About You

Previous experience as a Cleaning Operations Manager, Senior Area Manager, Regional Manager, or similar within the cleaning or facilities management sector

Experience managing multiple contracts and leading management teams

Strong commercial awareness with the ability to manage budgets and drive profitability

Excellent leadership, coaching, and people management skills

Strong client relationship management experience

Organised, proactive, and capable of managing a large geographical area

Excellent communication and stakeholder management skills

Full UK driving licence

Passion for delivering exceptional service standards and developing successful teams

Location

Midlands Region

Applicants should be based within the Midlands and willing to travel regularly across the region.

If you're looking for your next leadership challenge with a growing organisation that values quality, people, and operational excellence, we'd love to hear from you.

Please apply today with your CV.

TE1
Only candidates based in UK and eligible to work in UK are allowed