Operations Manager - Planned and Retrofit Works

Operations Manager - Planned Works & Retrofit
Location: Warrington
Salary: £60,000 - £70,000 + benefits and package

We are working with a leading national contractor in the property services sector, known for delivering high-quality projects across social housing, planned and reactive maintenance, capital works, retrofit works, fire safety upgrades, and general refurbishment.

A fantastic opportunity has arisen for an Operations Manager to join their Northern Home Counties Region, overseeing a portfolio of planned maintenance and retrofit projects for housing associations, ALMOs, local authorities, and private sector clients.

This is a key leadership role responsible for ensuring projects are delivered safely, on time, to budget, and in full compliance with regulatory and client requirements. You'll lead a team of Contract Managers, Site Managers, and Resident Liaison Officers across a variety of workstreams.

Key Responsibilities

• Lead the successful delivery of planned maintenance, capital improvement, and retrofit schemes across the region.

• Oversee project planning, delivery, compliance, and handover processes.

• Manage teams on site to ensure quality, safety, and customer satisfaction.

• Collaborate with designers, consultants, and compliance teams to uphold standards.

• Build and maintain strong relationships with clients, attending reviews and progress meetings.

• Support tendering and pre-construction activities with input on methodology and resource planning.

• Drive performance on-site through regular inspections, reporting, and HSEQ monitoring.

• Ensure subcontractors meet required standards and qualifications (e.g. PAS, Gas Safe, NICEIC).

• Work with commercial teams to support cost control and programme delivery.

• Coordinate audit preparations and ensure readiness for external inspections.

Experience & Qualifications

• 5+ years' experience managing planned works and/or retrofit projects in housing or property services.

• Strong knowledge of compliance frameworks such as PAS 2030/2035 (desirable but not essential).

• Experience managing teams, budgets, and stakeholder relationships.

• Background in construction, maintenance, or refurbishment project delivery.

• Strong organisational, leadership, and communication skills.

• Full UK driving licence.

What's on Offer

This is a permanent, full-time role with a modern, people-focused business. You'll be part of a supportive team in a company offering genuine career development, a competitive salary, performance bonus, and a comprehensive benefits package.

Interested?
Apply today to be part of a growing, progressive business delivering essential planned works and refurbishment services to improve homes and communities across the region.