Operations Manager retail/FM

Excellent opportunity for an Operations Manager to work client side at a shopping centre in North Lincolnshire.

Client Details

This opportunity is with a large organisation in the property sector, renowned for its commitment to delivering high-quality facilities management. The company operates across multiple locations, offering a stable and structured work environment with a focus on operational efficiency.

Description

Reporting into the Centre Director you will be responsible for a single multi-tenanted site in the North East. You will oversee operations across the site including FM (hard/soft services), grounds, car parks, tenant liason, management of 3rd party suppliers.

Roles & Responsibilities

* Liaise with central operations teams where changes to policies and procedures are required to be implemented across the portfolio.

* Ensuring property team administration / documentation is up to date and correct.

* Ensure open communication and flow of information on operational issues.

* Be familiar with and progressively update the company operational Key Service Commitments where necessary.

* Provide operational support to the Management teams as required.

* Be familiar with and be actively involved in the review and update of Property Management Guidelines.

* Co-ordinate property team forums and agendas.

* Assist in service tenders as required.

* Maintain an overview of compliance systems and report regularly on compliance.

* Produce monthly KPI report

Profile

• Experience working for a managing agent or landlord side for a multi tenanted site (commercial / retail)
• Excellent communication skills - highly articulate both orally and in written work
• Excellent health & safety knowledge (IOSH managing safely minimum)
• Strong leadership and motivational skills
• Energy & Environmental knowledge
• Operational Management -3rd Party service provider/Supplier Management
• Computer literate - Microsoft software packages to intermediate level

Job Offer

• A competitive salary of £55,000 - £60,000
• Performance-based bonus to reward excellence.
• 25 days holiday
• Company pension contribution
• Hybrid / flexible working