Operations Manager - Seafield Depot

Operations Manager – Neighbourhood & Environmental Services
Seafield Depot

Salary: £56,392 - £67,457
Hours: 36 per week

Be part of shaping the future of frontline services through innovation, performance improvement and operational excellence.

About the Role

We are seeking an experienced and forward-thinking Operations Manager to lead strategic improvements, performance management and deliver transformation across Neighbourhood & Environmental Services. This is a senior leadership role responsible for driving efficiency, embedding innovative technologies, and delivering high-quality operational outcomes that support council priorities and community needs.

Working closely with Heads of Service, senior managers and key stakeholders, you will oversee complex projects, influence strategic decision-making, and champion a culture of continuous improvement across a diverse operational environment.

Key Responsibilities

• Lead and coordinate strategic service improvement initiatives across Operational Services.
• Develop and implement performance frameworks, targets and improvement programmes.
• Drive the adoption of new technologies, systems and innovative ways of working.
• Provide expert advice on operational efficiency, service design and business transformation.
• Lead complex projects involving multiple teams, stakeholders and external partners.
• Oversee procurement, contract mobilisation and contract performance management.
• Use data, research and evidence to identify opportunities for service enhancement.
• Manage risk, compliance and governance processes to support effective decision-making.
• Prepare comprehensive reports, business cases, briefings and strategic recommendations.

About You

You will be an accomplished manager with experience leading multidisciplinary teams and delivering complex organisational change programmes. You will combine strong strategic thinking with excellent stakeholder management skills and a proven ability to translate ideas into measurable improvements.

Essential Requirements

• Significant management experience leading and developing multidisciplinary teams.
• Proven experience delivering strategic projects, organisational improvement initiatives and systems development.
• Strong understanding of performance management and continuous improvement within operational or frontline services.
• Experience working with diverse stakeholders and adopting a customer-focused approach.
• Excellent analytical, financial and problem-solving skills.
• Strong project, stakeholder and performance management experience.
• Ability to communicate, negotiate and influence effectively at all levels.
• Degree-level qualification (or equivalent relevant experience).

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

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