Operations Manager - Stevenage

Are you looking for a new challenge, where you will lead and influence while being a part of a wider team?

We are looking for an Operations Manager for our branch in Stevenage.

The Operation Manager’s role is to manage the calibration and repair activity within the branch, training, coaching, and mentoring the engineering departments, ensuring delivery of a first-class service to all customers. You will ensure efficient and cost-effective workflow and the smooth everyday running of the departments and that KPI’s and Key objectives are met and maintained! 

Key Task Areas

• Oversee the engineering processes within the branch.
• Automate production process & Improve the productivity of the labs.
• Provide a strong customer service focus for both internal and external customers.
• Reduce the subcontracting expenditure & reduce the number of sub-contractors.
• Working with the site QHSE Coordinator, participating in external & internal audits within the customer/ Trescal facilities.
• To Oversee Some Satellite sites with remote staff and ensure they form part of normal daily operations.

• Competitive salary
• Continuous development and training plan
• 25 days holiday and the option to buy/sell days
• Flexible working options
• Access to the Trescal PerksHub
• Employee well-being programme
• Medical Health Cash Plan
• Pension and Life Assurance Scheme

What you will bring to the team:

• Extensive calibration knowledge and UKAS certification preferred.
• A technical qualification such as degree, HND, HNC, NVQ/BTEC Level 3 or above would be desirable
• Technical experience in several different disciplines within the industry.
• Proven ability to build strong working relationships internally within a Management team.
• Experienced line manager with performance management expertise.
• Change management – proven experience in implementing & driving change to increase efficiency and productivity.
• Team player; maintain effective working relationships at all levels throughout all UK branches.
• Proactive approach towards key decision making for the business in line with UK strategy.
• Proficient in Excel, PowerPoint and Word, and internal software systems.