Operations Manager Telecoms / Infrastructure

Job Title:Operations Manager (Telecoms/Infrastructure)

Location: Craigavon, Northern Island - Office-based with site visits as needed

Salary: £35,000 - £42,000 (depending on experience) + bonus

Job Type: Permanent, Full Time

About us:

We're a fast-growing network infrastructure installation and maintenance company based in Northern Ireland. With a strong team of field engineers, we deliver structured cabling, fibre optics, and network solutions to commercial and public sector clients.

We have ambitious plans for growth - and we're now hiring our first full-time Operations Manager to help make that happen.

About the role:

You'll work directly with the Managing Director to take over day-to-day operations and help us scale. Your role will include:

• Scheduling and coordinating engineers for installation & maintenance jobs
• Managing tools, vans, materials, and suppliers
• Tracking job status and ensuring client satisfaction
• Creating or improving internal systems (job sheets, checklists, compliance)
• Liaising with clients to arrange access, sign-offs, and snagging follow-up
• Helping prepare quotes or basic pricing when required
• Supporting basic HR/admin tasks (time sheets, H&S logs, training renewals)
• Procuring/scheduling materials & managing stock levels
• Maintain engineering compliance training & records
• H&S compliance

About you:

Essential Requirements:

• 3+ years experience in an operational, scheduling, or logistics role (telecoms/construction/electrical trades ideal)
• Excellent organisational and communication skills
• Confidence working in a small team with hands-on responsibility
• Strong computer skills - spreadsheets, job tracking tools, Google/Office
• Experience working with engineers, suppliers, and customers
• A "get things done" mindset - calm under pressure, solution-focused

Bonus if you have:

• Experience in telecoms, data cabling, network infrastructure
• Knowledge of job management tools (SimPRO, Joblogic, Workpal, BigChange, etc.)
• Health & Safety, ISO, or compliance background

Perks & Benefits:

• Competitive salary
• Laptop
• Mileage or fuel allowance
• Flexible hours considered once settled in
• Opportunity to grow with the business into a senior role

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; IT Coordinator, IT Operations Manager, Service Desk Manager, Service Delivery Manager, Technical Operations Manager, IT Team Leader, Technical Manager, Technical Team Manager, IT Project Manager, Installation Manger, Technical Project Lead, ICT Manager, IT Project, Transformation Manager, Electrical Installations will also be considered for this role.