Operations Officer

About Us: 

Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs.

It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. 

We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.

About You:

You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. 

The Role:  

To support the day-to-day activities of the core Operations Team, ensuring smooth internal processes, accurate system management, and reliable operational reporting. This is an entry-level role with a strong operational focus, working closely with both the Operations and Finance teams to maintain data accuracy, forecasting integrity, and company utilisation tracking.

Key Responsibilities:

• Assist in delivering key operational processes and administrative functions.
• Maintain and manage the company’s internal timecard system:
• Ensuring data accuracy and timely updates.
• Add and maintain JSOs (Job Service Orders) across all accounts.
• Maintaining and updating forecasts for all accounts in collaboration with Account Managers and Operations.
• Ensuring forecasting data aligns with internal systems and financial reporting requirements.
• Work closely with the Finance team to ensure alignment between operational data and financial records.
• Support leave reconciliation processes to ensure accurate tracking and reporting.
• Assist with company utilisation tracking and reporting.

• A strong understanding of Microsoft Excel and Google Suite is essential.
• Excellent attention to detail and numeracy skills.
• Experience working with internal systems and data management.
• Excellent written and verbal communication skills, with the ability to collaborate across teams.
• Good technology skills.
• Track record of working in high pressure environments, with the ability to manage multiple administrative tasks.
• Proactive mindset with willingness to learn operational processes.

• Competitive Salary
• Bonus Scheme
• Private Healthcare Insurance
• 25 Days Annual Leave + Bank Holidays
• Up to 5 days allocated for development training per year
• Enhanced Parental Leave
• Paid Fertility Leave (5 Days)
• Statutory & Contributory Pension
• EAP with Help@Hand
• Gym Membership Benefits
• Flexible Working
• Annual Away Days/Company Socials