Operations Planner

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can keep things moving and deliver when it matters most? If so, then you could be the newest addition to our team as an Operations Planner.

Be part of the movement – and play your part.

About the role

Working any 5 from 7, on a variable 8-hour shift pattern, you will be responsible for:

• Processing customer orders and route them effectively on delivery vehicles.
• Preparing and manage daily transport plans, including subcontractor routing.
• Coordinating with DFDS depots and external partners on delivery requirements.
• Using customer production systems to retrieve and process order information.
• Responding to customer enquiries promptly and professionally.
• Ensuring accurate and timely communication across internal departments.
• Supporting with preparation of internal transport reports and documentation.

About you

The ideal candidate will have proven experience in a fast-paced transport or logistics environment, with strong geographical knowledge of the UK. They will possess high attention to detail and strong problem-solving skills, and be a confident communicator with excellent interpersonal abilities. An adaptable and flexible approach allows them to work effectively under pressure and meet tight deadlines. As a team player, they take pride in delivering excellent customer service. Additionally, they have solid IT skills, including proficiency in Microsoft Office (Excel, Outlook, etc.), and experience in transport planning, with a CPC preferred.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

We’ll support you on your journey and create the conditions that make it worthwhile.

We’ll encourage you to challenge yourself, to acquire new skills and attributes. We want you to develop and progress within your career. At DFDS, we believe that development happens first and foremost through activities in the workplace, and we've developed training courses to support you.

• Pension: Opportunity to join our Company Pension Scheme after successful completion of probation
• Holiday Purchase Scheme
• Health Plan with HSF –Includes benefits like money back on dentistry and glasses etc.
• Free ferry travel for up to four guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

Are we a match? Then what are you waiting for? Apply now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.