Operations Supervisor

Location: Annesley, Nottingham, NG15 0HT Contract: Full-Time (40 hours/week), 8:00-17:00 Monday to Friday

The Role: Impactful Operational Leadership

At BEST Services, part of PTSG, we have a strong family-feel and genuinely put people first. We are seeking a proactive and hands-on Operations Supervisor to join our Nottingham team.

This position will prepare you to become an Operations Manager, so an eagerness to learn and progress is a must.

Operations Supervisor is the bridge between our office and our field engineers. You will be responsible for supervising the day-to-day operations team, ensuring that both planned and reactive works are delivered on time, within budget, and to the highest safety standards. If you enjoy problem-solving and working closely with site engineers to drive efficiency, this is the role for you.

Key Areas of Responsibility

• Provide clear, concise instructions to engineers, ensuring they execute their roles effectively and efficiently.

• Maximise all labour resources to ensure weekly scheduling claims align with budgets and operational targets.

• Manage vehicle checks, servicing, and repairs. Ensure all plant, tools, and safety harnesses are regularly calibrated, tested, and secure.

• Reinforce safe working practices and ensure the latest company standards are implemented on-site. Investigate incidents and implement prevention measures.

• Raise purchase orders, monitor supplier rates, and manage financial controls to maximise branch profit while maintaining smooth cash flow.

• Track work-in-progress against estimated costs and budgets, implementing corrective measures where necessary.

• Represent the Operations Management team at contract planning and customer progress meetings.

• Meet regularly with Sales and Operations teams to discuss methods for service improvement and operational efficiency.

Who We're Looking For

While experience in lightning protection is a bonus, and is not essential.   

• You are a natural problem-solver with experience in scheduling and coordinating complex workloads.

• A strong background in Construction or Site Operations is essential. You must have proven experience in a supervisory or leadership capacity. Ideally supported with a SSSTS certification and CSCS card.

• You enjoy working with site engineers and can adapt your style to mentor a field-based team while managing office-based stakeholders.

• Comfortable with budgets, purchase orders, and basic financial reporting.

• A full UK driving licence is required, company car or car allowance is provided.

What We Offer You

Join a supportive team where honesty, reliability, and professional development are at the core of what we do.

• We believe in investing in our people through continuous professional development and full training.

• You’ll get access to our comprehensive group benefits package (Vivup)

• 25 days of annual leave plus bank holidays

Ready to lead our operations in Nottingham? Apply today and let’s start the conversation.

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