Operations Supervisor

Operations Supervisor Required - Weston-super-Mare - Full Time

Salary: From £36,000

Hours: Monday to Friday on a rotating shift pattern (6:00am-2:00pm / 1:00pm-9:00pm)

Our client is a well-established passenger transport operator, providing safe, reliable and professional transport services across the South West.

On behalf of our client, we are looking to recruit an Operations Supervisor to support the day-to-day running of transport operations. This is a varied, hands-on position where you'll play a key role in ensuring services run safely and efficiently while supporting drivers, coordinating operational activity and responding to the demands of a busy transport environment.

Operations Supervisor - Responsibilities:

Support the daily operation of transport services, ensuring services are delivered safely and efficiently
Coordinate drivers, vehicle movements and operational resources to maintain service continuity
Monitor live operational issues including delays, road disruptions, breakdowns and vehicle changeovers, responding promptly to minimise disruption
Maintain accurate operational records, including driver hours, attendance, mileage and compliance documentation
Investigate incidents, prepare reports and escalate operational or safety concerns where required
Liaise with drivers, customers, contractors and internal teams, providing operational and administrative support as needed
Supervise the cleaning team and maintain day-to-day operational standards
Participate in the out-of-hours on-call rota to provide operational support when required

Operations Supervisor - Requirements:

Previous experience within transport operations or a fast-paced operational environment
Strong organisational skills with the ability to manage multiple priorities
Excellent communication skills and a proactive, solutions-focused approach
Good IT skills, including Microsoft Office and/or Google Workspace
Strong attention to detail and accurate record-keeping
Good geographical knowledge
Full UK Category B driving licence

Desirable:

Previous supervisory experience
Knowledge of driver hours, transport scheduling or compliance
Experience investigating operational incidents

Package:

Company pension and Life assurance
28 days holiday including bank holidays
Employee discount
Free or subsidised travel
On-site parking

This is an excellent opportunity to join a respected and growing transport operator, offering a varied role where you'll have a direct impact on the day-to-day success of the operation while developing your career within a supportive team.

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Only candidates based in UK and eligible to work in UK are allowed