Position Purpose
The purpose of the Operations Supervisor is to manage and develop the employees that report to them in service of project delivery. This includes but is not limited to managing their group of direct reports to efficient, timely and quality project deliverables using KPI’s as well as complying with all TAIT policies. The Supervisor is responsible for monthly planning in the areas of people, project deliverables and initiatives assigned to them by the head of manufacturing. The position works collaboratively with other supervisors across the group to achieve company and operational/project delivery goals.
Essential Responsibilities
Support and participate in TAIT’ safety culture.
Ensure all work performed by employees is done safely, efficiently, and accurately.
Adhere to all company safety policies and procedures.
Supervisors’ primary field of view/operation is in the current day - 1-month outlook, making sure the right people are assigned to the right work based on skills, workload, and priorities and tracking progress against project schedules, identifying delays early, and escalating risks.
Overall management and direction of all direct employees within their group
Plan, organize, and manage workflow to ensure team members understand their duties, delegated tasks and delivery responsibilities
Strong communication of project deliverables with all levels of management, direct reports and project stake holders
Assist the estimation, design, and PM teams in project build reviews
Oversight and adherence to company/area specific: inventory, materials, and consumable SOP’s
Involvement, implementation, and adherence of departmental equipment maintenance / preventative maintenance SOP’s
Involvement, implementation, and adherence of department SOP’s for safety, manufacturing, and area procedures
Responsible for all direct employees’ time management, reviews, training, safe operational performance, and corrective actions.
Attend meetings, seminars, and training sessions as required.
Perform assigned duties according to the policies and expectations prescribed by the company.
Safety Metrics and KPI’s–safe working environment/culture with focus on reduction in lost time
Micro view on project health with performance to estimate (PTE), on time delivery (OTC) and reduction in rework
Review and execute project/s and workload placement and forecast with head of manufacturing
Direct view/output responsibility for teams’ utilization performance and goals
Focused and continuous improvement to reducing operational touch points
Support operational and company initiatives
Participate in planning for capital equipment needs
Operating within monthly and yearly operational budget goals
Minimum Qualifications
Degree, Trade equivalent graduate or equivalent combination of education and work experience.
Mid-level years of experience in a manufacturing environment.
Some years of supervisory or leadership experience.
Some years of experience in manufacturing environment, preferably in Controls/ Fabrication
Thorough understanding of lean manufacturing practices.
Thorough understanding of Designing and Engineering for safety and manufacturing.
Effective oral and written communication skills.
Computer proficiency, ability to use (proficient in) TAIT business systems Epicor ERP, Slack, Water spider list, and Box.
Ability to handle changing priorities in a fast-paced environment.
Flexibility with work schedule. Normal work schedule is forty hours per week; however operational demands may necessitate other schedules to meet business needs.
Ability to train, develop, mentor, and coach team members.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:
Must be able to stand for extended periods of time
Must be able to lift or move 15kg
Must be able to carry 15kg
Must be able to pull or push 15kg
Work conditions of the role are:
Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises
Work environment involves some exposure to hazards or physical risks which require following basic safety precautions
Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, steel toed shoes, and other PPE as required by the location
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